PC Richard & Son / the mit manager joseph botros jr told me it's not possible.
I bought a warranty from PC Richard for my computer for 5 years from 2005 to 2010. When the contract was over, I bought another one for 5 more years, 2010 to 2015. My computer crashed, I took it to the store like I used to do for repair. The mit manager Joseph Botros Jr told me it's not possible because the employee who had sold me the warranty had made a mistake, I can only have a refund.
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