Payza / Didn't received my money, 22 days has been passed

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All I can say that. Payza is providing bad service. 22 days passed and I didn't receive my money. They just scam me, or there is technical issue God knows.
If you want proof, then message me.

20/02/2017 they reversed my money to my card and today is 12/03/2017 still that money is stuck in traffic?
If your system is showing, that it reversed, that doesn't mean the customer receives that amount. Your email support is worst, and Twitter customer care is just reading the message and not taking any step to solve my issue. After so many requests I am posting my complaint here.

Here is ticked id.
Ticket ID #PMH-[protected]

  • Payza Customer Care's Response, Mar 14, 2017

    Hello Amit,

    Please see the email sent to you today regarding your issue. If you have any further questions regarding your reversal, please do not hesitate to contact us.

    Kind regards,


Mar 12, 2017
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  • Mo
      May 07, 2018

    Dear Admin,

    I am having payza account [protected]

    I withdraw amount of 8.15USD at 4/26/2018 4:23:40 AM, Reference Number : 1D9EA-4629C-0D162 and it's showing me your transaction completed but till today 5/5/2018, I didn't received amount in my bank account. Kindly provide helpful solution to my query

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