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Page Plus / Don't use Page Plus service

United States
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I had a bad experience with PagePlus company and after weeks of waiting my issue remains unresolved! I paid for my plan and did not use my phone, so I did not use the minutes I had, but for some reason I received a message stating that I've used up all the minutes. I contacted PagePlus support and they promised to find out what was going on. Several days later I contacted them again and their rep claimed they were still trying to find out what actually happened. They gave me nothing but empty promises and then I finally realized that they did not do anything! They just told me they were trying to help, but they simply did not care. I want them to refund the money I paid!

Ka
Jan 26, 2017

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