[Resolved] OurShopee — Never again!
I am very disappointed with OurShopee. Before I ordered my item I checked the reviews and I thought that this company was safe to deal with but I was so wrong. When I received my item it was damaged and I asked for a replacement. The worst part was that no one from OurShopee believed me!! They said they stand behind their products and that I was the first one who complaint so I was probably a scammer. Well, nobody's perfect OurShopee!! Here I am, your customer who needs help and you don't care. My item is damaged and I can't use it and I want my money back. Never again!
Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.
OurShopee Customer Care's Response, Jan 29, 2017
I am really Sorry for inconvenience, May I know ourshopee complaint reference number
OurShopee Customer Care's Response, Feb 01, 2017
we are waiting for your complaint or order reference number kindly provide us. Thank You
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