Ouibusvery late arrival!!!

Thebus should have arrived at 6:30 but instead it came at 7:30 without any prior phone call or notice. I hadto call to find out it was late. I came 15 minutes early as specified on the ticket and i had to wait, in the morning cold, for 75 minutes!!!
I want a minimum of 50% refund on my ticket price!!!
This is unnacceptable service!!
If i am not contacted in a maximum of 24 hours i will submit my complaint to EECB.
Before answering my complain please be advised that i work for a multinational company that provides an esential service that your company is ussing also.
Thank you for making my day!

May 14, 2017

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