Ordertree.com reviews and complaints
Week later they have not yet shipped my order, but they did charge my credit card
I called ordertree prior to ordering my parts ot check on availability the girl on the phone told me that they were in stock I asked her if they would ship that day she stated they would ship in the am I went back and ordered on line. It is now i week later and they have not yet shipped but they did charge my credit card.
Company Business Name: Ordertree.com
Country of complaint: United States
Website: ordertree.com
Bad service
Their website has hidden policies:
Restrictive return policy and costly restocking fees for returns.
Prices subject to change without notice.
I ordered an item, it arrived at double the original cost.
Policies not obvious unless you search every possible link on their website.
Policies should be obvious and not hidden.
Company Business Name: Ordertree.com
Country of complaint: United States
Website: ordertree.com
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered from Ordertree and I'm told the part is on backorder, then 10 months later I email and I'm told that the part is no longer available! I was told 10 months later and after I had to email them!
This company is not to be trusted!
Horrible customer service!
I have a complaint about weedeater, I know this is not their e-mail, I can't find one, complaints are probably the reason they don't have one, or at least keep it a secret, I just wanted to tell weed eater, their string trimmer is a load of crap, and I intend to tell every one I can how sorry they are, if you know their (weed eater brand) e-mail address, I would like to know, then I can tell them how sorry their products are. Thank you very much, r.byrd36@yahoo.com