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Orbit Showtime Network [OSN] / osn customer service

1 alexandria (Egypt), United States

After calling osn customer service asking them to cancel the service because i have applied a deal with ben sport, they claimed to offer me a special offer, 50% discount for six months to stay with your company. Therefore, although i have started the deal with ben sport, i called and cancelled with them. furthermore i re-called osn customer service to apply the offer they suggested for me, but their reply was that they won't be able to make it and started negotiating for another one with less standards. I thought you are supposed to be a respectable company that stick to their word with their customers, so i am really shocked and disappointed from the quality of your customer service. i also asked them to stop my osn service immediately and confirming on you to do the same because if the new month came and they deducted the monthly fees from the credit card i have registered on my account, i will complain at higher administrations and in the police station.

May 25, 2018

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