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Old Navy / very poor service

United States
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I had an issue with Old Navy in the past (they did not deliver my order) and I was promised a discount on my next order. I decided to give them a second chance and ordered some kids clothing. I wanted to use my discount but couldn't do that myself, so I contacted Old Navy via phone and asked them to do that for me. Their rep said that they were not able to do that and that they did not have any record that I was promised a discount!! I explained them what happened in the past and their rep said that he understands everything but unfortunately there is nothing he can help with. I'm very disappointed with Old Navy, they can't even keep their own promises! Very poor service, I'm officially done with this site.

Ro
Feb 1, 2017

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