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Old Navy / my wallet was stolen

Ventura, CA, United States Review updated:
While shopping for a Halloween costume with my 14 month old baby My wallet was stolen while in the store. No one in the store was able to help me and they would not call security or the police until I had to start screaming for help. They were more concerned for getting sued then for helping a young mother being robbed in their store. To top it off their manager told me that she would not be apologizing to me, but that I would be apologizing to her.


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  16th of Feb, 2010
Agree Disagree 0 Votes
I work for Old Navy, and we can not call the police for a lost wallet. We also do not have security in the stores, so screaming would have done nothing but cause more problems.
  26th of Feb, 2010
Agree Disagree 0 Votes
The only thing you could have done is called the police yourself and filed a police report i got my wallet stolen twice but i realized i was the idiot for doing so

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Old Navy Logo Old Navy
Customer Service
Overall Satisfaction Rating

106 Reviews
6007 Green Pointe Drive
United States - 43125
+1 614 744 3908
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