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Office Depot / return refund policy

1 PO Box 31242Tucson, AZ, United States Review updated:
Contact information:
Phone: 520-792-0552

I purchased an Ink Cartridge for my Printer and used my debit card for payment. But before I used the cartridge I purchased a new printer at another store. I took the ink cartridge back along with the receipt to Office Depot within 3 days of purchase. The clerk had no problem returning the item what they did have a problem with is giving me cash for the refund. The clerk and store manager said they could not give me cash is had to be credited back to my debit card and would be applied back to my account by midnight. First of all a debit card is considered a CASH transaction. I have never had a store refuse to give me back cash when a debit card was used. Second of all it is now 3 A.M. and my account has not been credited back the amount of the refund. When asked for the Corporate Contact the Clerk stood back with a disgusted look on his face while the Manager acted like I was a real Pain. I understand NO ONE gets anywhere with Corporate anyway so why bother contacting them. Probably the reason for the attitude from the employee and Manager. I will never Purchase another item at Office Depot. I returned another item at their competitors Office Max and had absolutely No Problem and even received a smile and Thank You from the employee.

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  • Ed
      19th of Jan, 2010
    0 Votes

    me too I purchased one before and it was damaged but you wanna know what I did, I pour it all over my body...that was hot!!!

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