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NYC Housing Authority (NYCHA)no heat

There is no heat for over two weeks already. My grandparents live at 1927 University Avenue, Bronx, NY 10453. My 80 year old grandfather now has an pneumonia. We called Kraus Management office [protected] to complaint but it seems like nothing is being done. They decided to put a new boiler in the middle of the winter. Very smart.See the Top 10 Worst Complaints in Bronx, NY They also claim that they have a replacement boiler outside that provides heat but it does not reach the 6th floor where my grandparents live. 311 does not provide me with an option to make a complaint because it's NYCHA but also privately owned. I don't get it. Rent is being paid and this is how they are living. I pray my grandfather gets better so we can sue. I really want my grandparents to move as soon as possible.

Je
Jan 31, 2017

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