SUBMIT A COMPLAINT

NONO Hair removal by Radiance / Over charge

1 Stony Plain, AB, Canada Review updated:

TV ad states you will receive a 2nd one for free, just have to pay shipping and handling.
Well, not true it ended up being well over $600.00 charged to my card over a period of a few months which was also past the trial offer.
Not only is ad false for the cost it does not work.
Would not recommend and would HIGHLY ADVICE - DO NOT WASTE YOUR MONEY!
Very, very disappointed!

Sort by: UpDate | Rating

Comments

  • Ja
      Jul 22, 2011

    Dont buy this product! Service sucks too! The removal only works so so on armhair or facial. Its terrible for leg hair removal. By the time u realize that it doesnt work its too late to get your money back. Then they claimed I didnt pay, I was signed up for auto pay. The company, Express Response that does their collections sent me a nasty letter dated 9 days after I paid in full from autopay. Calling express I kept losing phone connection and had to send bank records to prove my payments. Their systems seems FULL of Flaws. This is how NOT to run a business.

    +1 Votes
  • No
      Aug 31, 2011

    Hi no!no! customer!

    Your issue has been brought to our attention and we are so sorry your experience with no!no! has been less than satisfactory. We would like the opportunity to change that!

    Customer service is our top priority, so please send us an email to [protected]@trynono.com explaining your situation. Make sure to include your first and last name or order number and a number where we can reach you so that we can access your account. Also, please put “Complaints Board no!no! Customer” in the subject line.

    Our first goal is happy customers so we look forward to hearing from you and working with you to make this happen!

    Thank you.


    The no!no! team

    0 Votes

Post your comment