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I try to call the number they gave but It's not in service. I want to cancel this product./ My Dr. said I shouldn"t be taken this pills.I don"t know how to reach these people to cancel these products.
The complaint has been investigated and resolved to the customer’s satisfaction.
After reading a great review of this product I decided to give it a try. I canceled by trial subscription within the 14 days listed on their website but I have been charged twice since then. Both times they charged my account 69.95. I contacted them @[protected] and spoke with a representative. Shortly after I received 4 emails saying they were canceling my subscription(which i did 17 days ago) and they were going to credit my account in 3-5 business days. So we will see!
I first noticed the charges about 4 months ago. I called the number, got a representative. She said that she canceled the order. two months later, charged my account and sent me some pills through the mail. I have repeatedly sent those back and still no refunds and no cancellation. In four months time they have taken about 279.80 out of my account.
Ordered two products for shipping and handling only, $4.95 each. These products were Colothin and HCG. The following month, My checking account was debited
$69.95 twice for the same product and another $98.00. These charges were not authorized. This company is committing fraud. Stay away from them. I have just started my investigation. My bank is aware and I have changed my ATM account. Too late however.
We would like to help you resolve your issue. If you would visit colothinclub.com, there is a contact tab at the bottom of the page. All contact information is listed in regards to your product. There is also a web address on the back of your bottle which will take you to a website with all of our information listed on it. Thanks,
Allison
Colothin Corporate Offices
Thank you for your information and feedback. If your issue has not been resolved, please email me at corporate@trislimusa.com. Please include a small summary of what your issue was and that you posted on complaints board. Thank you,
Glen
TriSlim Corporate Offices
corporate@trislimusa.com
Yeah... they overcharged me by $60.00+ & their phone number is no longer in service. I'm calling my bank today to see if anything can be done. The charge was suppose to be $2.79.