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I try to call the number they gave but It's not in service. I want to cancel this product./ My Dr. said I shouldn"t be taken this pills.I don"t know how to reach these people to cancel these products.
Company Business Name: Cololean
Country of complaint: United States
Address: Utah
Phone: (866)8328621
The complaint has been investigated and resolved to the customer’s satisfaction.
Yeah... they overcharged me by $60.00+ & their phone number is no longer in service. I'm calling my bank today to see if anything can be done. The charge was suppose to be $2.79.
Ordered two products for shipping and handling only, $4.95 each. These products were Colothin and HCG. The following month, My checking account was debited
$69.95 twice for the same product and another $98.00. These charges were not authorized. This company is committing fraud. Stay away from them. I have just started my investigation. My bank is aware and I have changed my ATM account. Too late however.
Thank you for your information and feedback. If your issue has not been resolved, please email me at corporate@trislimusa.com. Please include a small summary of what your issue was and that you posted on complaints board. Thank you,
Glen
TriSlim Corporate Offices
corporate@trislimusa.com
I first noticed the charges about 4 months ago. I called the number, got a representative. She said that she canceled the order. two months later, charged my account and sent me some pills through the mail. I have repeatedly sent those back and still no refunds and no cancellation. In four months time they have taken about 279.80 out of my account.
After reading a great review of this product I decided to give it a try. I canceled by trial subscription within the 14 days listed on their website but I have been charged twice since then. Both times they charged my account 69.95. I contacted them @[protected] and spoke with a representative. Shortly after I received 4 emails saying they were canceling my subscription(which i did 17 days ago) and they were going to credit my account in 3-5 business days. So we will see!
We would like to help you resolve your issue. If you would visit colothinclub.com, there is a contact tab at the bottom of the page. All contact information is listed in regards to your product. There is also a web address on the back of your bottle which will take you to a website with all of our information listed on it. Thanks,
Allison
Colothin Corporate Offices