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Nissan / nissan xtrail ht32

1 Colombo, Sri Lanka

In 2015 I bought a Nissan Xtrail from a company that imports cars directly from Japan. It had '0' mileage. Please note that this is not through Sri Lanka agent. Now I have done 45, 000 kilometers. At 40, 000 kilometers I had to replace the water pump costing nearly US$475.00. Now at 45, 000 km I have to replace the right shock absorber arm as the bush is broken again costing US$150.00. This does not talk good about Nissan quality. My past experience is that these parts don't wear out easily. My maintennace is by the Sri Lanka Nissan agent. The technicians tell me that the water pump is an issue with this model. I am also told that there is a major gear box issue with this model and in fact I know one person who has suffered it at 6000km. Yes we did not buy from the agent but it is a Nissan and what do we do if we get such an expensive repair? In fact it is even difficult to sell the Xtrail because of this reason. I suggest that you replace these parts- even charging us a part and for the gear box a total replacement even though we did not buy from Nissan agent. Thank you

Jan 3, 2019

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