After purchasing a Murano LE with all service prepaid from Darien Nissan, I was treated like trash. I had my check engine light come on, and it needed a service also. I needed a loaner because I have children to pick up, and I have a life.
They told me I would have to rent a loaner at $25.00 a day. I replied that my local dealership never has an issue with giving me a loaner for free. It was just that my local could not get me a car for a week.
It seems odd to me that in this time of economic difficulty, especially in the motor industry, that instead of bending over backwards to please a customer, they are slamming the door in my face.
I will never go there again for service or a new purchase. My husband and myself are looking to buy new vehicles, coincidentally, and with one phone call, Darien Nissan just lost the business.