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Nissan Complaints Summary

239 Resolved
552 Unresolved
Our verdict: Engaging with Nissan, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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J
12:00 am EST

Nissan my nightmare buying a nissan!

My Nightmare - Buying a Nissan at Denton North Texas Nissan.

My old 1996 Ford Windstar with 133K miles was being coming undependable. So, last Thursday Dec 14, 2006, I went alone, my wife was not feeling well, to look at Nissan vehicles at the Dealership; because they had sales ads. After being pressured by the sales staff till about midnight, over 3.5 hours, and not returning my trade vehicle’s keys. Then, I made my mistaken. I purchased a 2006 Nissan Altima.

On driving the Altima home about 10 miles I noticed that the car was very small and that the seats were about on half the height of my Ford Windstar and were not comfortable. This was a bad discovery. My wife has serious arthritis in her legs and would be the primary driver of this vehicle. She would have a very hard time getting into a the drivers seat and a much harder time getting out of the vehicle, because it is too low.

After a short sleepless night I decided to take the car back to Denton North Texas Nissan early Dec 15th Friday morning about 8:30 AM, so they could take the car back before it was registered. I explained to the Sales Manager the problem with the car and that I could not keep the car.

The Sales Manager, personally said, there was no 3 day return policy in Texas and would not take the car back unless I purchased another vehicle. Otherwise, he said that the car would be reposed and ruin my credit. To complete the nightmare UNDER DURESS 2 hours later I purchased another vehicle without my wife.

Now I am stuck with a 2007 Nissan Xteria for $23K+ Plus dollars, which is too much money for the truck. It is better than the Altima, but it was designed for Off Road use, which I will never do. Also the seats are stiff, not comfortable, poor Gas Mileage, and the truck rides is 100 times rougher than my 10 year old Ford Winstar. Not the right vehicle for my family. I would like to end this nightmare and keep my good credit and return the truck and get back my trade or the value for the trade.

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Valerie
Valerie
, US
Sep 26, 2007 12:00 am EDT

North Texas Nissan - Corinth, TX
www.northtexasnissan.com

My husband and I were 24 going to buy our first vehicle on our own for his birthday. We get there and find out they have an 05 king ranch with 40,000 miles and only $39,999 and this is in Jan. of 07. They make us buy a power train warranty for 12 months or 12,000 miles at $2,548 mind you the vehicle has 40,000 miles already so this warranty is for nothing not only that, ford diesels from the factory have a 100,000 mile warranty on the power train. So here comes Aug. and my husband decides he wants a Mustang less vehicle and it would drop our $834 a month vehicle payment. Well we find a vehicle we want and need to drop our GAP and Life coverage warranties so that our payoff is lower and we can get financed with out so much negative equity the Life coverage was $4,100 which at the other dealerships was way too high and un heard of and the GAP was $857 so of course we went to cancel these which are optional and by Texas State LAW our RIGHT as a consumer to cancel. They refused repeatedly well we leave I contact FOX 4 News, Nissan Corp., Dept. of Licensing and Regulations (investigator), and TXDOT. We head back up there to cancel our warranties and encounter another woman there with the same problem well this time we bearly get in the door and they sit us down and say it will be done immeadiatly I ask the woman why everyone is being so accomidating and she says I don't know. and of course I said well I guess I got a hold of the right people. We find out that they set us up with all those warranties because the truck is only worth $33,000 and they needed to make up the difference so they wouldn't loose out on the $37,000 they paid on it so through faulse powertrain warranties so they could rip us off with no coverage by them because FORD already does that. So now we are waiting on them to fax us our quote on the payoff which they said would be given to us the next day just call well we did and had to threaten to call the state back and get their license taken away to get the girl motivated to do it so now we are playing the waiting game. They did worse to my dad he traded in 3 paid off vehicles an F350 powerstroke 95, a 69 classic ford ranger, and a remodeled 89 blazer, said they'd give him $9,000 for all of them down on a F250 06 with 42,000 miles on it USED, he got home after signing the contract at 10:30 pm at 58 years old tired and no longer alert to realize what was going on they give him the payments he wanted yeah for 86 MONTHS, 7 FREAKIN' YEARS! They upped the price on the truck $8,000 from what they told him. This is a vehicle with no working radio and a dvd player that does not work either and they still haven't fixed it what a waste of money! THEY ARE LIARS AND WILL DOOP YOU PLEASE DON'T GET INVOLVED WITH THEM YOU WILL BE SO UPSET THAT YOU DID. ONE SALESMAN GOT HIT WITH A HAMMER AND IS STILL IN THE HOSPITAL! YOU WILL BE SO UPSET YOU WILL DO THINGS YOU WOULDN'T IMAGINE THANK GOD WE HAVE PATIENCE!

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Lisa Cole
,
Feb 13, 2008 11:28 am EST

Feb 11th 2008
The problems start at the top and filter all the way down - poor poor management at the GM level, Finance level, and sales pressure. The client experience was worse than anything I have ever experienced and I have purchased 6 vehicles over the course of the last 20 years. I was exposed to extreme sales pressure, intimidation, disrespect, and embarrassment - the latter by the GM.

Monday evening I stopped by to look at a 2008 Rogue, it was the only one in the area fully equipped in the color I preferred. However, after looking at the Rogue, the salesman suggested I take a spin in a Murano. Ok - so I did, the Rogue was not so attractive after climbing into a fully loaded dual moonroof Murano, needless to say. Ok so we started crunching a few numbers. I made it clear at the start that I could acquire my own financing; I made it clear at the start what I expected as trade-in value on my 2007 Honda Civic (13K miles); I made it clear from the start what I would be willing to pay per month in a car payment and how much my down payment. I was informed that the Murano's were selling for way over sticker price due to consumer demand and low availability - several thousand dollars over sticker. I continued to let them play their game, however a few hours and being sent through finance when I clearly stated I could obtain my own financing, I started to become "frazzeled" is the best way I can describe it. Then I was hit with giving them a deposit to hold the vehicle while financing was secured - a non-refundable deposit. WHY? Well they explained it is so that should I not acquire my own financing, they can start the financing from their end for the purchase. I then told them I was not comfortable with doing that, and I got the cat's grin with a comment of "oh, we will work with you, you want the vehicle right"?
Well yeah but I wanted it only if the monthly payment could fall at a certain amount and they had made it clear they could not achieve that with their financing. I did give them a check however, believing that "we will work with you" meant exactly that.

The next day, I arranged financing through my own bank but the interest rate was a point higher than I expected. When we went over the numbers,
the monthly payment was more than I wanted, so I went back to the dealership to negotiate price again. NOTHIN DOIN' - they wouldn't budge an inch. Claiming that they were giving me more for trade-in than they should be and that they had to increase the value of the Murano. My 1 year old Honda was in excellent shape, low mileage, and I knew what the retail value of the car was before I took it in. They offered me 2000 less than retail value - I thought it was fair, UNTIL they hiked up the "in demand" Murano's price to cover it. No, not fair, not even close.

So after 24 hours they still would not budge, even after checking a competitor's web site, finding the same exact vehicle & options with a internet price that was 2K less - They wouldn't even compete... So I took
the borrowed Murano back - dropped it off and they refused to refund my deposit. The GM personally verbally embarrassed me when I voiced my difference of opinion regarding the value of my Honda - which he claimed he could have trouble selling it @ 14K so they were offering me 2000 more than it was worth but offsetting it with hiking up the Murano- WHAT ? I told him it was ridiculous and that the Honda was easily worth 16K which was what they were investing, and that I could get a better deal at another dealership - He told me to "GO DO IT" quite loudly in front of 4 of his staff- Ok buddy - you got it.

2 Hours later the folks at Grapevine Nissan, got me into the exact same model/options at a reasonable price meeting my target payment. These guys were straightforward and kind. They sold 4 vehicles in the time frame I was there - on a Tues night midmonth - others must be hearing about these guys.

Tonight I wil be returning for the 3rd time to retrieve my deposit - this dealership provided absolutely no service to me other than loaning me a vehicle for 24 hours. The mental anquish over this deal I have suffered, should have them compensating me. Wish me luck.

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Diana Jean McCook
,
Feb 02, 2007 12:03 am EST

My fiance and i were trying to purchase 2 new nissans. After spending hours trying to get the payments where we needed them to be we finally signed lease papers. After some pencil whipping they added a gold preferred maintenance package to his frontier to get hin financed. We left in our vehicles and a couple of days later they called me to tell me they could not finance the truck in his name that i would have to put it in my name! I told them i did not want to do that and that we would just return the vehicles and to get our old ones ready. I was then told they could not give me mine back but his would be ready! I was really upset because the only reason i was trading in my car was because of the deal they were making us on the two. It ended up that they would add the gold package to my car also for all of the trouble they had caused by their mistake. I was not aware that i did not have the same maintenance package on my altima until it was time for the 30'000 mile service to be done on both vehicles. We were already there dropping off the vehicles when i was told that mine would cost me approximately $300 and my now husbands was included. iI was told i had the silver package that only included oil changes and tire rotation! I have called my salesperson and explained it all to him and was told to call him back he was going to pull up my file. I called back and was put on hold for 10 minutes and then told that he was in a meeting . I left him a voicemail and still have not heard from him.

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12:00 am EST

Nissan worst car buying experience!

This Dealership in Dickson Tn. is the worst ever. Payed for new vehicle on a Friday, truck out of state, received call on Monday wanting more money because in order to have step rails a lift kit had to be put on. We paid, received vehicle by Wednesday. Left dealership with less than 1/4 tank gas in it. Then was told that they couldn't get a sunroof visor, which we paid for, but would give us a year of Sirius instead of 3 months. Only got 3 months of sirius, and by now my temp tags are up. Went in to complain, asked to talk to owner but was told he was busy. Someone else took my complaint and gave me my tags that were marked about two weeks old. Dealer called me next day and had everything fixed. Then we find out months later that we didn't need a lift kit to keep it under warranty. Dealer berates me for making a fuss over the money and Nissan's consumer Affairs Specialist seem to think that I like the truck and paid so everything is O.K. ( I am still working on this) Now the leinholder contacts me because they haven't received anything. I received the title! I guess they messed that up as well, which leaves me to go to the DMV to fix it since I won't deal with this dealership anymore. The WORST of the WORST! This place should be shut down, they seem to have NO KNOWLEDGE whatsoever about running a car dealership, at least that is the way I feel in our dealings with them.

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12:00 am EST
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Nissan dealer does not cover any replacement parts!

This dealer does not cover any replacement parts (especially catalytic converters, sensors, etc.) that are more than 1 year old. Since my Maxima is now due for a third catalytic converter/sensors at $1,200 (first one replaced at 52K!) third one would be at $1,200 at 82K within 2 years!

On-Board Diagnostic Computers are great for making money, they indicate which part is bad (highest prices items) then the service department replaces it. The cause is never investigated. Anyway, I'm no longer a Nissan customer.

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12:00 am EST

Nissan inadequate air-con and other problems!

I have the Nissan X-Trail 2006 ST-S 4x4 40th Anniversary edition (3 months old). Until recently I was extremely pleased with this car. The added extras (alloy wheels, large sunroof, and fog lights) are fantastic. I have not had the whistling sound heard by others when opening the sunroof. However, be warned, if you live anywhere subject to hot climate (such as Australia), you will find that the air-conditioner of this car is totally inadequate. Hours of operation on maximum does little to reduce temperatures inside the car, if outside temperatures are in the 30C's. Be prepared for your children in the rear to be sweating profusely, as there is no rear air vents. I have been unable to use the car for the last two days as temperatures in my town have reached the high 30Cs. I cannot get the car to come below 38C. When the car is parked, I have three reflective panels on the windshield and front windows, and two rear window socks. This is despite the highest grade (Grand Prix-Formula 1) window tinting. Also, I agree with a previous complainant that the heater also when directed at the feet requires manual shutting down of the upper vents. The dial to select vents also "sticks". Can anyone tell me, does the model above (I believe the Ti) have climate control?

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12:00 am EST
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Nissan unsafe conditions

My wife just purchased a 2007 Pathfinder LE from Carlock Nissan in Jackson Tennessee. Needing to find out why the doors did not lock when putting vehicle into drive, the first question from the service rep was: Did you purchase the vehicle here? That was not the correct answer I was looking for. Answer to initial question is that no Nissan products offer auto lock and unlock. That is an unsafe condition for my wife and it needs to be corrected. It only takes a computer change in the vehicle. So far no resolution from Nissan Hot line.

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theresia basham
,
Mar 14, 2008 2:58 pm EDT

We just got scamed by carlock inJackson Tennessee.I was searching the web and seen your post.My daughter was given a price and then asked to sign some blank contract papers because of the late hour.The girl said she would do the paperwork later.About a month later my daughter got papers in the mail and they had changed the terms of the agreement and a $14,000 deal became $19,000 after also adding around $3,000 worth of extended waranties and JUNK.I have tried to contact the attorney general with no phone call returned he must still be in a meeting lol talkedalso to consumer affairs.Hey we comsumers have no help.The crooks just keep right on trucking.They are allowed to cheet, steal and lie and get by with it.I guess our only hope is if we have Opreh on our side lol.if there is anyone out there that has a similar thing happen to them please contact me at theresiabasham@yahoo.com

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12:00 am EST
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Nissan rear brake problems

This was an email I sent to the representative of the Nissan Scarborough dealership, Nick Sgro. His response was that Nissan Canada deemed it acceptable for rear break pads on a Nissan Altima to disintegrate after 2 years and less than 40000 kms...

I leased a Nissan Altima from Scarborough Nissan 2 years ago. Up until this point, the car has treated us well. The problems started Wednesday November 15, 2006 when my wife Pamela noted a problem with the car. There was a grinding noise coming from the rear driver's side wheel. After driving it myself I quickly came to the conclusion that there was a problem with the rear brakes. I took the car to a Canadian Tire that was close to my house. It is the same Canadian Tire that I regularly have my car serviced at (Honda) and have had years of good service from their crew. After taking a look at the car, the service technician quickly pointed out that there was something obviously wrong and that I should take the car back to the dealership I got it from. The reasons that he listed were as follows:

1. The car had less than 39000 kms on it - break pads should last longer than that and the ones on my Civic certainly have.

2. It was the rear breaks that were affected - even though 2/3 of a car's breaking occurs on the front. The front breaks should wear out faster.

3. The grooves cut into the discs would indicate that there is no break pad left.

4. Canadian Tire didn't even carry the parts necessary to repair the car as the car is deemed to be too new for those parts to be ordered.

I immediately took the car to Scarborough Nissan. It was later in the afternoon on Saturday November 18, 2006. I explained the situation to the service manager and was told that breaks are no longer under warranty. I explained the extenuating circumstances surrounding the failure of the rear breaks to no avail. The service manager ensured me that a mechanic would look at the car to try and determine if there was any mechanical failure outside of expected wear and tear on the breaks but that in all likelihood, I would be covering the cost of the repair. At this time I had the pleasure of listening to another story about other cars whose breaks had failed at 18000 kms. My answer to that was "it certainly doesn't make it right".

I then went to the sales manager, Rick Holton, and repeated my story. Rick's answer to my dilemma was that a problem like this could be due to how the car was driven. This car is driven to our cottage by me with a family of four (including a four month old) and by my wife, somewhat sparingly, as she is on maternity leave. We are certainly not driving it aggressively or taking part in late night road races. Rick shrugged off that notion and then proceeded to tell me about a G35 he recently saw come in with worse break problems under 20000 kms. Again, this certainly does not make it right. At this point I had the distinct impression that nobody at the dealership really cared about the curious nature of this obvious mechanical failure and that I was getting nowhere fast. I told Rick that if this "likely" outcome was to be reached, that it would be the last time that they see this car until I give it back to you at the end of my lease, and that I would certainly not be purchasing another Nissan (though we will be in the market for a minivan within the year - the Toyota Sienna seems the clear leader over the Quest I was considering). That statement was met with a somewhat callous shrug.

I had the pleasure of picking up my car on Monday, November 20, 2006. I wanted an oil change done on the car at this same time and there was to be recall service performed as well. I learned that as a result of the recall service, the back wheels were re-aligned but that the car now veers as I did not want to pay for front wheel alignment as well. Fabulous - recall service caused me to have to pay for front wheel alignment (pouring more salt on my wounds). After agreeing to pay to have the front wheels aligned, I received the call stating the car was ready. I asked to be picked up only to find out that I was out of the pick up area (Yonge and Lawrence - maps.google.com - find out how many kms that is) - get that salt shaker back out!

Not to my surprise, the front breaks were found to be at a 35 - 40 % wear - within normal specifications. While I felt this lent further credence to my argument, Scarborough Nissan certainly did not. Apparently I had found a magical way of stopping mainly on my rear breaks only by keeping the front wheels off the road while breaking (pure sarcasm). I had earlier requested that the defective parts be kept - they were. I have them now.

What do I plan to do about this? First let me say that as far as I am concerned, Nissan has extracted $1000 from my family to cover a defective product that was leased to us. Considering the manner of folks that I have already had the pleasure of dealing with at Scarborough Nissan, I do not anticipate ever being able to recover that money. What I plan on doing is everything within my power to affect your bottom line. I plan on starting with this letter to you, Nick Sgro. My next steps are to post my experience to every blog/website I can possibly find along with detailed pictures of the faulty parts. Being a software developer, I guess the hardest part will be taking the pictures; the rest of it is child's play. From there, my imagination is the limit and the world is my audience. Of course this says nothing to the extent that good old word of mouth offers. My experience has already been shared with my parents and their friends in the Leaside area. Pam's parents in Bolton seemed equally interested in the story. It certainly has been passed around my office up in Markham and I know that Pam is anxious to pass it along to her colleagues at her downtown office tomorrow. My neighbors in Lawrence Park will also be subject to my witty banter on the subject.

The car was last serviced at a Nissan dealership in Markham and passed with flying colors before being brought in for its second service at Scarborough Nissan. I bought winter tires from that dealership and am happy that none of that money went to Scarborough Nissan. I now will extend this fight to Nissan Motor Company Limited at large. I plan on sharing this exact letter with the dealership in Markham as well. Don't think of it as one of the 16,624 Altimas sold in North America in 2005 or the 14,761 of them sold in 2006, but how many I can prevent you from selling in 2007.

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Holli ShaktiChrist McCormick
, US
Aug 11, 2017 5:22 pm EDT

Just found this on another forum. Sounds like it might also be a story of not correctly or not fully maintaining the breaks according to what the needs are (which still to me seems like it could be a Nissan manufacturing problem). I could understand my situation since I am not taking it to the dealership...but those at the dealership you would expect them to know their own product better. I will share these findings with my mechanic and see what he says.

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Holli ShaktiChrist McCormick
, US
Aug 11, 2017 5:22 pm EDT

Here's the link I forgot! http://x.nissanhelp.com/forums/altima/17093-altima-rear-brake-problems.html

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Holli ShaktiChrist McCormick
, US
Aug 11, 2017 5:14 pm EDT

This is an interesting thread. I have a 2012 Altima with 128, 500 miles on it (I started driving for Uber/Lyft almost a year ago and was at about 80-85k when I started). Before that, I had only replaced the breaks once (tho I did have to have the transmission replaced (?!?!?!) around 45-60K and thankfully that was covered under the extended warranty). Around Dec/Jan I started to hear loud sound coming from the back left side when in motion, and sometimes kind of grinding noise when I would break. My mechanics kept checking it for me but couldn't find anything. We finally replace the back breaks in Jan and front breaks in Feb. I kept hearing the noise when driving off and on (depending on if windows were down/music on or off)...but they said they couldn't find anything so thought I was fine. The breaking power didn't seem to be affected. 20, 000 miles later the noise while driving and the grinding noise while stopping is rather frightening and disheartening - and reminds me of a quick release bike tire not put back on properly. This time I had the mechanics who rotate the tire check it out just to get a 2nd opinion and they find (sure enough) just the back left caliber is sticking on one side and is metal to metal, with uneven wear of the break pads. WHAT?! I think, "gosh the other mechanics should have found this right when they checked my breaks back in Jan/Feb when I complained about the noise?" The wheel rotation mechanic said it isn't common to change the caliber often - but at my milage probably time, and that perhaps back in Jan it wasn't needing it and that is why my other mechanics didn't find it. the mechanics doing the original work told me to bring it back to them and they would take a look to ensure, and take care of me. They are now replacing the caliber and I think the pads (after just 20, 000 miles which seems like nothing compared to the first 2 sets lasting me 100k!) free of charge for me - probably because they think it is their fault for not finding it.

Yet after reading all your posts - now I am wondering if this is a faulty manufacturing problem; and worse wondering if my car is even safe to be driving for myself and for Uber any more? Or is it I am just now going to be having to dish out about $500-1000 ever 20K miles to replace the breaks?

Would love to hear any follow up stories from those that posted a few years back or if you have over 100K miles.

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Armando G
, US
Apr 29, 2017 7:03 pm EDT
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2015 Altima here too! About 40, 000 Kms and during my last oil change (about a month ago), I was duly informed about my rear brakes to be down to 1 mm, which same as all of you here shocked the hell out of me. My crazy driving and braking days as a young inexperienced man are long over and these days I am a cautious driver who goes to the grocery store, dropping and picking up my daughter again in a range of 2 kms from home and the occasional week-end drive to the movies, restaurant or the Mall also around 5-10 kms from where I live. How is this possible? I am a reasonable person and had this been my fault caused by careless driving and abusing of my brakes, I would’ve accepted and gone on with it, but this is too much. If this is a manufacturer issue, then I suggest we (Altima owners) band together and bring our experiences to Nissan’s attention as a group and if no one wants to listen, then we should go to the media. I am sure they would listen and this is how you hit their bottom line.

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person4848
, US
Apr 10, 2017 6:22 pm EDT

2015 Altima here... it's now 2017 and the car has under 40, 000 miles. Needs new rear brakes, front are still at 6mm. WTF? Of course nothing is EVER covered under their warranty - even the extended one. Total BS. Nissan is manufacturing faulty products and refuses to stand behind them.

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SoniaM1992
, CA
May 20, 2016 5:31 pm EDT

Hey guys,
Now in 2016!
I own a Nissan altima 2013 and i never had such problems with a car.
In June 2015, i chabged the 4 brakes at Nissan Canada, and in august ( follow me, it's Just 2 months later) one of my rear brake caliper got stuck and grind my disc. We have to change the two rear brakes, plus the caliper.
In February the other one had the same problems AND this time I got proof that it wasn't the caliper. Again we changed the 2 rear brakes.
After in April, the same problem again! This time it was the side of the one ive changed in August. Again it wasn't the caliper.
I went to Nissan where i'm doing my repairs and They tell me it was the way I drive. EXCUSE ME? I had to pay $200 for an inspection for finally tell me the altima i bought doesn't have ANY problems. REALLY?

Well guys I completly understand you and I won't NEVER EVER buy a Nissan car.

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kenco
, US
Aug 11, 2015 11:06 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I too will never buy a Nissan product. I have the same brake problems as everyone else. My wife drives the car and she is constantly telling me that the brakes are grinding. I myself bought a FORD and have never had any brake issues even with a 4 wheel drive.

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adam abdul
Avon, US
May 03, 2012 7:17 am EDT

I too have a Altima with 50, 000 miles and the back brakes have worn out with rust on the rotors where the brake pads are not even grabbing. I changed the brakes, bled the system and had the rotors turned and the same problem is accurring. Altima Nissans are terribly unsafe! How do they get away with this problem!?

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CD01
, US
Apr 09, 2011 6:16 pm EDT

05' Altima with 34000 miles-.. replaces pads and rotors one year ago (apprx 6, 00 miles) and now the grinding right rear noise again! Found one side on the rear right worn to the rivets and left rear OK.. Font pads still like new.../Nissan what are you hiding ? All the brakes checked out fine, no loss of pressure on four wheels. I'll try the new performance rotors with drilled and slotted holes in both rear wheels, get them dirt cheap on Ebay, same brand as the auto stores... wish me luck.

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Armenta
Spanaway, US
Jan 12, 2011 5:03 pm EST

I have a 2008 Nissan Altima. At 10, 000 miles I had to have the front brakes replaced, at Nissan's expense, due to some kind of defect. Now, my Altima has 36, 000 miles on it and my front brakes are starting to grind, again. I have an appointment with the dealership this weekend in Puyallup, WA, and I am curious as to what the service department at the dealership is going to say. Does not seem normal that my 2008 Altima's front brakes are needing attention again for the second time at 36, 000 miles.

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CARLOS3456
Toronto, CA
Nov 08, 2010 8:53 pm EST

today, exactly today took my altima 06 because of noises...guess what?...front and rear breaks gone, specially the rear ones. Now according to them, I need new pads and rts. THIS WILL BE MY LAST NISSAN!...AND I WILL SPREAD THE WORD AS WELL!

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12:00 am EST

Nissan these are some very bad folks!

North Texas Nissan is a new/used car dealership located in Denton, Texas. I can't think of a single thing that went right about the deal I ended up with. They quoted me a price of $24,500 for a truck on a 39 month purchase (and spent a long time convincing me that this was a great deal, having shorter pay out). Now on this day, I had to be at work because of a meeting and I was in a hurry. My fault. I should have walked out! I was buying the truck for my husband's birthday and figured I was dealing with a reliable firm.

Then I get to the finance guy, a well spoken, attractive young man from Nigeria. Complete with family pictures. I told him, repeatedly and ad finum, that I did no want the extended warranty program. I will extend the warranty when the existing one ends at 35,000 miles. Much cheaper that way. I start signing papers and midway through discover that instead of a 39 month purchase plan, I have a 48 month lease with a baloon payment that makes the car cost somewhere around $37,000. I get very upset and he starts talking about credit and finally mollifies me…I really did want the car for my husband. I get done, I am leaving and they want me to inspect the car. I explain that vision is bad, particularly up close and, since it is for my husband he needs to do. They insist I can't leave without doing so….I do. When my husband looks, he sees the bb hole by the back door I missed, and the bumper dent I also missed. Naturally, they refuse to fix it. Now the final insult to injury. I start reading all my paperwork carefully. On the last document I signed, at the very bottom, is that darned warranty I had refused. The dude slipped it in anyway!

These are some very bad folks! Be very careful when dealing with them and, honestly, I would avoid them like the plague! I have gotten several e-mails from other folks that have had the same problem or similar problem as I had so it sounds like a way of doing business for these guys!

Thanks, Helen

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Sue Guinn
Cleburne, US
Jan 15, 2011 6:13 pm EST

Very bad experience! Bait and switch is their MO. I called about a car listed on the Internet with VIN #. Having to drive 2 hrs to get there I wanted to be sure that the car was still there. I called twice both times was assured that the car was there. When we arrived the car was not there. They offered an older car with more miles and $8, 000 more. We left. As we were driving home we stopped at Grubbs Nisson and purchased a car. Grubbs was a great experience and I would highly recommend them. Avoid Texas Nisson of Grapevine like the plague!

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Pam Freeman
,
Sep 26, 2008 7:11 pm EDT

North Texas Nissan is the last place I would purchase a car from. They are shady characters. I will now be leasing a Altima for 6 years when we talked about 3 year lease.
Since the dealership is out of business the new dealership does not want to clean up their mess. I see on line that North Texas Nissan will full of crooks and and there is a long time of unsatisified customers.

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Nick Perry
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Dec 16, 2007 4:47 pm EST

This lady, helen, obviously does not know what she is talking about. There is no balloon.. it is a residual ... set in stone by nissan that she can refinance at the end of the term IF she decides to keep it.. she can buy, sell , or trade the vehicle in at anytime. This is information that is gone over with someone in the finance department before she signs just like i did. North texas nissan is a very reputable dealership and would recommend anyone to go and get a new vehicle from them just like i did!

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Nissan don't have a promissed car!

I had a flight to CA state to buy a car from another nissan dealer. With only 2 days before my flight, and the other car not showing up, I began to search multiple states to change my plane ticket willing to go where ever I found the car I wanted.I contacted Michael Harris from Santa Monica Nissan on 3/1/06. he said he did not have the car, but would do a search and call me if he could get one. The next morning 3/2/06 he called and said he had my car. I asked if he had got it from another dealer, and he said no, it showed up on a truck last night. At this point I stopped my search, because Michael said he had my car. That same day I called the other dealer to thank him for his time, and tell him I found my car at Santa Monica Nissan, and he said he had searched their inventory, and they DO NOT have the car they are telling you he has. He said they have one, but it has burnt orange leather and not charcoal. I immediately called michael and told him this, and asked if he had visualy seen the car to know it has charcoal leather, and he says yes, I have your car, it has charcoal leather. The next morning I called and left a message for him to call me, and he never called back. I went to the airport hours later and right before I got on the plane I called him again to find a place to stay there, and he informed me that he really did not have the car, and that he had lied. They did however have a similar car and I should take the flight anyways and they would discount the one with ugly orange interior. I told him I was stranded at the airport over 100 miles away from home with no ride home. They really did not seem to care once I made it clear that I would not be getting on the flight. I am out $280 in airfare and a bus ticket home due to their lies.

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Nissan paid for two valve assemblies, received one

My husband brought our 2000 Maxima (85,000 mi) to Haldeman for a tune up prior to vacation. He asked them to check the automatic transmission because it sometimes banged into gear when shifting. The service department recommended replacing the valve assembly for $770 parts + $368 labor. My husband okayed the work. When we arrived to pick up the car on our vacation departure date, we were told that the problem wasn't fixed and that the transmission needed to be replaced. We could not take the car - it was still on the lift. We wound up with an old loaner. Returning from vacation, my husband picked up the car and paid for the new transmission $2612 parts + $828 labor. We wound up being charged for both valve assemblies. When he arrived home I discovered they didn't even give us the valve assembly they removed. I suspect they were planning to sell it to the next customer. It took a full blown argument and overnight delay, before Anthony, the service manager, agreed to give me the part.

Later, I spoke with an outside garage and was told that it was not unreasonable to expect a refund for the cost of the first valve assembly part.

Another incidental. We always request that our windshield fluid not be topped off because we use RainX. They honored our wishes, one can tell by the fluid color, but they charged us for it anyway - $3.00. I wonder what other services they charged for that they didn't provide. Our total bill: $6283.01.

I would recommend that anyone in need of auto service go anywhere other than Haldeman Nissan, Hamilton.

Sincerely,
Leslie

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Nissan I am surprised people still buy fiat!

I have two fiat palio Eds. Which I am repairing my self; I have decided to repair were I can. I am obviously not a mechanic I would not sell them because of the thousands of rands I have been RIPPED BY NISSAN /FIAT t during past five year service. I think I would loose.

My car had been stolen in 2003 and needed a new car so I bought a new fiat palio at Charter fiat NORTH CLIFF.

It was recommended that the car be fixed at springs where I stay. We do not t expect a car to be perfect but the after service was very TTERRIBLE from the beginning.

First week speedometer failed- It was fixed. The problem started when the car was due for service – the first at about 15 0000 KM- which I think is just basic oil filter.

I have never taken my fiat to any FIAT/NISSAN dealer and got service first time- any fiat garage I have been – I am talking about normal service of a brand new car under warranty!

I do not know where to start - I will end up writing a book. I ended up taking this thing personal –I am a black South African.

After reading Statistics about the RETURNS late last year in the news papers and some car magazine I began to see I am probably not alone. Fiat was number 2 from the last, mostly last.

I will state my last service with fiat march 2006 and one before. I have spent thousands of rands on the phone phoning both the branch and the head office.

Since fiat claim to record their phone calls. I have got evidence and proof of my approach as I spoke to them: I still have most of the Invoices.

Before the date indicated above my car overheated and blew the head two days OUT OF BOKSBURG INTERCITY service. They had suggested I pay R7000-which I did because for full service and other things that had seen needed attention their normal 64 000 km service is bout 1 thousand some thing.

I slept on the road because the car failed while I was coming from a client at Middleburg. They demanded R2000, after I phoned the head office they apologized and promised to check what went wrong. Every time I phone the service manager will say they will call me. Having had seen how Nissan/fiat works I would pass there every morning. The service manager would say your car is been attended to strangely my car was lying outside. Since I had two keys I would pass to the car and check before seeing this service manager-but he will still lie that one of their technician is fixing the car.

As I was waiting that day, that day one technician drove out with the customer car hitting a boom gate! I was shocked!i also asked fiat about leaving our cars there!

After I think two weeks with fiat head office intervention I got my car .The excuse was the delay from ENGINEERING. The initially proposed R 2000.00 appeared on my invoice with new parts mentioned-I paid. I do not know what I paid for. R9000 in two weeks!

I phoned fiat head office they expressed their surprise and promised that they call me back after hearing the dealer’s side of the story. That really surprised me –I even suggested that lets us all sit and discuss the problem ‘no we will call you back was the dismissive ton’.

The head office dissappeared as ussual. Only to be phoned by the after service guys. I related the story again, They also expressed their surprise and the guy also promised to enquirer and takes this matter up with the INTERCITY BOKSBURG immediately. He will phone me back. He Never Called.

This Year This Car was settled after -WORSE 5years was

The borksburg intercity fiat branch also closed last year leaving nissan there, but fiat moved to east rand mall

They claimed they have reshuffled and were now offering BETTER SERVICE. My car had failed an injector- which could have been broken from previous service.

I booked at the newly EAST RAND MALL FIAT the service seemed ok. Well I did not expect any problems. The money charge did not correspond. There injector failure is indicated inside by red light and normally power loss. These two things were not there as I took the car from fiat EASTRAND MALL. A wee Later I was driving on N3, the car lost power and light showed. As I stopped it disappeared. I noticed the problem was intermitted-something was loose.

The new inserted injector was loose –the ring cannot fall by itself-that means it was not lost during service and i was not told.

I phoned fiat as ussual. They said they don’t sell the clips the clips come from factorty. Once is lost it is lost! Well……….

My next service was at fourways close to were i work. The manager there was fast talking type.claiming the problems that i had where there because i ‘been using wrong garages.

He meant all Fiat approved dealers were wrong but his. This was a normal 18 000 or 20000 service That I had booked the car for. Fiat garages don’t even agree on the mileage after which you have to service your car.

Well, these guys were fast.I got the car at the promised time. I t was cleaned and nice.

I WAS STILL VERY SKEPTICAL. The next morning I did periodic water oil check in before I Go to work. THERE WAS OIL ALL OVER THE TOP. What scared me was that this was supposed to be a normal service. I wondered what happened.

When I reached (80 kM from where) FOUR WAYS the manager laughed ‘It’s a small thing We will Fix it for you. He asked one guy to come. I came to look also. The TOP seal had not been put back one side!

Since fiat always claimed i was the only one not happy i bgan to feel it’s a racist thing!

I had asked this garage to replacce the injector clip lost by the east rand fiat garage.

They removed the injector from the far side of the endine to clip the one i could see.

The one that they removed was next to the alternate and the car would not go even 500m before losing power. As I stopped on the freeway I saw this. I phoned head office they kept quite. Till today my injector clip is missing.

I do not know whether to continue this email has gotten this long. My worst case was kempton park fiat.

I need advice whether there is still something i can do. Because i phoned fiat each time after the service.

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Jacques Jacoby
,
Feb 18, 2008 4:34 am EST

I have had endless problems with my car and that fiat in pmb lie to you. I have now got a fiat palio II 2005 model with a blown motor. It has been fixed three times and i have had enough i will never buy a Fiat again!

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Nissan when they screw up, they do it big!

Ok, I believe most people who know me would say that I am a very patient person. Let me give you the situation and tell me what you think, ok? I take my Nissan to this very large dealership in Mesquite, Texas for service to be done. Just so that you know, this is the 6th car we had purchased from them.I called the day before and explained to them that I have to be at work before they open and get off after the service department closes. I made arrangements to drop off my key in the night slot in an envelope. After speaking to the woman servicing my car twice and paying almost $600.00 by credit card over the phone, I was assured both times that I would be able to pick up my key from the cashier in the sales department. When I arrived tonight at just before 8, no one knew what I was talking about. The key was nowhere to be found. The service woman could not be reached. I waited with mom for an hour, seeing a few people come and go, assuring me they were looking for it. One person even gave me the wrong key and tried to tell me it was mine when it didn't even fit my car. So an hour goes by and I decide to call the main desk and ask for the manager. The guy that answered the phone was rude, told me to watch my tone of voice and my language and then hung up on me. Needless to say, we finally did talk to a manager who eventually gave me a loaner car, since no one could find my key. After I used the word INCOMPETENCE, the manager very politely informed me that they are voted #1 in customer satisfaction. But then he also mentioned that unfortunately when they screw up, they do it big. What do you think? Let me know.

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LA Ellis
Wylie, US
Apr 24, 2012 5:37 am EDT

ELDERLY WATCH OUT! My 85 yr old father went to Trophy Nissan to shop for a newer vehicle. He had a 1988 Buick that was starting to cost him money in repairs. He told the salesman he wanted something he could pay cash for. Dad is on a fixed income each month (minimal social security income) with just a little bit of savings to live on for his remaining days. In addition, his health is poor and he has a difficult time walking. The salesman took him to the manager James DiGiorgio, who proceeded to fast and smooth talk him into a 1985 Nissan Pathfinder which he has to climb up into. This vehicle has a blue book value of about $16000-$22000. They charged him over $30, 000 for this 7-yr-old Pathfinder. Since I also have power of attorney over my dad, a few days later I called the salesman to see what we could do to either kill the deal or at least get him into a new/newer vehicle for the same cost. I was told because of commissions already being paid, etc. that there was nothing that could be done. Plus when I inquired about the inventory that they had on their website, he proceeded to tell me that those prices were not real and that every dealer did the same thing. False advertising. There are other circumstances with this "deal", including the sales manager showing up uninvited to my dad's house. My dad is sick over this whole thing. Trophy is unwilling to make right on this deal. All dad wants at this point is to return the vehicle and "undo" the deal. They totally took advantage of an elderly man by overcharging him on this vehicle. Plus they set him up on payments for 60 months, even after a $12, 000 down payment was made. Dad won't live another 5 yrs and we'll be stuck with a vehicle we won't be able to give away because there won't be any value in it. All I can say is: Beware, especially if you are an elderly person because they are deceptive and conniving. They will try to milk you for all you have. They do not care, they are greedy. Total scammers!

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lloyd Puckett
, US
Jan 21, 2011 10:09 pm EST

I bought a car from Trophy Nissan, a 2007 PT Cruiser in 2007, used, real low mileage with a small dent in the bumper and a small dent on the right door where some one tried to break into it with a screwdriver. I show it to
the salesman(Will Schmidt) and he said they would repair it. We shook hands! We went in to sign the contract.
They wanted $2, 000 down, so we gave them the money. They told us the car was worth 20, 000 dollars and we thought that was to high for a used PT Cruiser. After about four hours we finally decided on a price, we decided on a little over $16, 000. We sign the papers and left.
Two week later they called us to come back to resign another contract, which we didn't like but we felt there was no chose.I ask about taking care of the damage to the car. Will, filled out a repair order for the office and they declined.It made me so made at this point, We left. I couldn't sleep all night.Took car back the next day and left it.
I told them they lied to me about repairs, and this voided the contract. Throw-ed the keys on the desk and left, knowing we lost our $2, 000 dollars down payment.
Two months later Nissan Motors Acceptance Corporation sent us a letter that that they sold the car for $8, 000.
Two weeks earlier we just gave $16, 385.Now they sent a letter for $8, 603.74 for the balance.
In two weeks We lost $8, 000 dollors.SCREWED, BLUED, AND TATOOED.Thank you Trophy Nissan!

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not screwed by trophy nissan
, US
Jul 04, 2010 11:05 am EDT

THANK YOU EVERYBODY FOR YOUR FEEDBACK! I AM PLAYING ON BUYING A CAR AND I DO EXTENSIVE RESEARCH ON THE DEALERSHIP AND VEHICLES. ALL OF THESE STORIES MAKES ME JUST WANT TO GO TO THERE DEALERSHIP AND TOY WITH THEM FOR THE UNJUSTICE THEY HAVE GIVEN PEOPLE BUT IM NOT I WILL DO SOMETHING EVEN BETTER AND TELL EVERYBODY I KNOW NOT TO PURCHASE A CAR THERE.

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trophy_sucks
Harvard, US
Jun 12, 2010 6:41 am EDT

Trophy Nissan dealership is fraud. They suck! they are ranked #1 in dishonesty.

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ftworth guy
hamtom city, US
May 27, 2010 12:57 pm EDT

Me and my Gf bought a nissan altima 08 from them.. well lets say supposely...since my gf did not have any credit history they were not able to do under her so i was asked to sign as a co-signer. Before i even gave my information i told them and said i do not have a good credit history... then they were like its ok we don't need perfect...so after 10 mins the salesman comes and says we are approved. We signed all the paperworks and they said they need to do 150 pts check on the car since we are buying a extended warranty. so they bring the car after 2 days we signed the papers and after 2 weeks they kept calling her and said that she needs to come down there and sign the paper. since its way too far from where we live she asked them if they could fax it or something so she don't have to drive. But the guy on the phone said oh if u don't come and sign these papers we are coming to take the car back. i mean they act so rude that we are not paying for that car and trying to steal from them . When she get there they said she can't have the car back because the bank didn't approve any loans . I don't know why they didn't say that on the very first day we went over there. So noone of us would have that problem and now they haven't paid our downpayment money and right now i am overseas and she's having a hard time dealing with all this [censor]...i am very mad with them and i wish i could sue them for all this inconvenience that we had to go through and still i m

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KimCoatney
Mesquite, US
Apr 20, 2010 5:43 pm EDT

Trophy Nissan SUCKS...the customer service SUCKS...they are all in it together to screw the customer...I will NEVER buy from ther again and will give great advice to any of my friends and coworkers who consider buying from there...RUN...RUN...RUN as fast as you can...the the GREAT extended warranty that they push on you to buy SUCKS>>>>>>>>>it is NOT worth the money...RUN...Don't do it

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texdave
euless, US
Mar 31, 2010 6:07 pm EDT

If you want the most HIDEOUS experience possible buying a car, then Trophy Nissan is for you! Right out of the 1970's, unbelievable. We drove from Euless with an internet print out of a car in stock to buy a car. We were told it was in stock, we called 2 minutes before we landed at the dealer. We were rushed in to an office by a young guy who seemed very nice and we sat down. We asked to see the car. He proceeded to take our information ( name, address, number etc) O.K. no problem. We just turned in a lease car and we are preapproved with our credit union. Great credit, money down, solid citizens. He asked to fill out a credit app and get pre-approved. DO NOT DO THIS, every credit inquiry on your bureau lowers your credit score and it looks bad when you are ready to buy ( why has he gone to so many dealers?) He asked us what payment we wanted, how much money down, were we ready to buy today. We asked him, Can we see the car? He did not listen to anything we said, just continued with his spiel. I think they are programmed to follow a set script. We refused to answer anymore questions until we saw the car. He got the manager who started questions about, what payment do we want? We asked CAN WE SEE THE CAR? He said we should do the credit because "we don't want to waste your time or ours" 3 things for aspiring car salesman. If a customer drives 30 miles with a printout from the internet, they are buyers. If a customer has turned in a lease car, they probably have decent credit. If a customer says that he is preapproved from their credit union, they are probably buyers. We asked the sales manager, can we see the car. He didn't listen to us and continued talking in car salesman lingo. We got up and left with 5 or 6 following us. WE NEVER SAW THE CAR OR WERE OFFERED TO SEE ANY CARS. Don't waste their time or yours. Do not go to this dealer.

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Katie6
, US
Feb 24, 2010 8:09 pm EST

Well..Where do I begin? A few weeks ago I started searching for a used Nissan Altima..basically my dream car. I saw a red 2006 Altima on trophy Nissans website for $8, 197, and it had around 67k miles on it. We called and they invited us to come on in to see it. Upon arriving(from Grand prairie which is a good 35 minutes)we were showed the vehicle. It had hail damage and a spot where the previous owner had scraped a pole. We went to the office to negotiate..and about 15 minutes later we were told it had been sold last night.
They instantly offered us another 2006 Altima, which had 30k miles on it for 13k. We tried to get them to go down, because we honestly couldnt afford that much..we offered 11, 500k but they wouldn't budge. Finally he came down to 1295k. We walked out.
That night the Salesman called us because he had found another 2006 Altima with 38k miles that he could sell us for 11, 500k. We asked him several times, including calling him the next morning. He confirmed the price and said it was ready. We told him that we were going to come in for it later that afternoon.
Meanwhile, We went around to several banks online trying to get approved for a car loan for that amount. In this tough more restrictive economy we got declined. Finally we called State farm, who we have our home and car insurance with, they went above and beyond and got us a loan. We traveled 40 Minutes to sign the loan docs and get the check.
Started out to trophy Nissan(another 35 min drive). When we got there, we went to the salesmans office and he came out to meet us. He informed us that the original red Altima had not been sold and we could test it out. We got in the car and waited for him to get the keys. While waiting another salesman came out and informed us he had already sold that car!
So we went to see the 2006 Altima for 11, 500k that he had called us about. He couldn't find the key and said he would have to have one made. Went to see the car...full of scrapes..not checked, Not inspected. Not ready as he had said.
We went back in the office and then they had Me a test drive yet ANOTHER Altima(which had 90k miles)..for 10k! We said no way, then they dropped to 9500k. We still said no.
We asked about the 11, 500k Altima(The one we had come for), check in hand. The manger came in and informed us that he couldn't let that one go for more then 13k! He finally came down to 12k. We asked him what had happened to that price the salesman quoted us several times. He stated it was mistake. Uh yeah sure, whatever.
He would not honor the quote, even in the good name of customer service. After we explained that we had taken off early from work and found a babysitter for our two small sons BOTH days..still no budging. We ended up walking out very upset, having spent about 2 hours there the day before and 3 hours this time. All the while being given the run around, vehicles were switched around on us several times!
This is the worst experience I've had trying to buy a car. They have basically no customer Service.

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PJo
Venus, US
Feb 23, 2010 4:08 am EST

Bait & switch is the term to use. When you arrive for an appt. the car was sold a few minutes before you arrived and they push an older version. They hassle you to the point of being ridiculous. These salespeople are rude & inept...managers aren't any better. Finance people lie and treat you with little respect...wish I had seen these reviews earlier. My opinion is that these people are dishonest !

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smtd90
Murphy, US
Jan 01, 2010 10:06 pm EST

On New Year’s Day I decided to buy a car for myself, thinking it would be great way to start the year, so I went to TROPHY NISSAN OF MESQUIE, TX. But when I got there, I have to say it was one of the worst experiences of my life.
The sales man named ABU of Indian decent insulted me, he was so ill-mannered and he does not know the value of his costumers, and he thinks that his costumers are a waste of his time and he told me this in his fuming accent. ABU has no amount of etiquette and is most disrespectful man that I have ever met.
ABU has no manners on how to treat his valued guests it seems as his parents never taught him any. He raised his voice and insulted me various times and when I confronted him about his about his attitude and said I will talk to his manger about his behavior, he replayed “go ahead see if I care”.
I would not recommend this place to anyone, TROPHY NISSAN OF MESQUIE a place where guest have no respect and salesman like ABU are shameless.

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Nissan - service performed on my car two weeks before breaking down again

I had repairs done on my car costing $2,578.00 three weeks ago. The repairs were done at the Premier Nissan of Metaire, Louisiana. The car broke down with the same problem last week on the 4th of July. This car is my son’s primary source of transportation. He has a internship in Monroe for the summer, so he headed from Gretna to Monroe. The car stopped on...

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Nissan - I hate car dealers!

My parents' friend went to Reed Nissan (Orlando Florida, Right at coloniel Drive) for car tune-up, and my parents' friend's English is not good. He had a little accident when he drove into the Nissan store (He scratched another customer's car with his car). Well, the bad part start here. A black dealer (I hate car dealers) and a black technician saw the...

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Nissan In-depth Review

Overview of Nissan: Nissan is a renowned automobile manufacturer that has been in the industry for several decades. With a strong global presence, Nissan has established itself as a leading brand in the automotive market.

Product Range and Quality: Nissan offers a diverse range of vehicles, catering to various customer preferences and needs. From compact cars to SUVs and electric vehicles, Nissan ensures that there is a model for every type of driver. The quality of Nissan vehicles is commendable, with a focus on durability, performance, and cutting-edge design.

Customer Service and Support: Nissan is committed to providing excellent customer service and support. Their dedicated team is always ready to assist customers with any queries or concerns. Whether it's through phone support, online chat, or in-person assistance, Nissan ensures that their customers receive prompt and satisfactory service.

Pricing and Value for Money: Nissan offers competitive pricing for their vehicles, providing customers with value for their money. With a range of features and advanced technologies, Nissan vehicles offer a great balance between price and quality.

Innovation and Technology: Nissan is at the forefront of automotive innovation and technology. They continuously strive to incorporate the latest advancements in their vehicles, such as intelligent safety features, connectivity options, and eco-friendly technologies. This commitment to innovation sets Nissan apart from its competitors.

Environmental Sustainability: Nissan is dedicated to environmental sustainability and reducing their carbon footprint. They have made significant strides in developing electric vehicles, promoting renewable energy sources, and implementing eco-friendly manufacturing processes. Nissan's commitment to sustainability is commendable.

Reputation and Brand Image: Nissan has built a strong reputation and brand image over the years. Known for their reliability, performance, and stylish designs, Nissan vehicles are highly regarded by customers and automotive enthusiasts alike.

Safety Features and Ratings: Nissan prioritizes safety and equips their vehicles with advanced safety features. Their commitment to safety is evident in their high safety ratings and recognition from reputable organizations. Customers can trust Nissan to provide a safe driving experience.

Reliability and Durability: Nissan vehicles are known for their reliability and durability. With rigorous testing and quality control measures, Nissan ensures that their vehicles can withstand various driving conditions and provide long-lasting performance.

User Experience and Interface: Nissan focuses on providing a seamless user experience and intuitive interface in their vehicles. From user-friendly infotainment systems to ergonomic controls, Nissan prioritizes driver comfort and convenience.

Availability and Accessibility: Nissan vehicles are widely available and accessible through their extensive network of dealerships and authorized distributors. Customers can easily find a Nissan dealership in their area and explore the range of vehicles on offer.

After-Sales Service and Maintenance: Nissan provides comprehensive after-sales service and maintenance support. Their authorized service centers are equipped with skilled technicians who ensure that Nissan vehicles receive the best care and attention.

Comparison with Competitors: When compared to its competitors, Nissan stands out with its wide range of vehicles, innovative technologies, and strong reputation for reliability. Customers can confidently choose Nissan over other brands in the market.

Customer Reviews and Testimonials: Nissan has received positive customer reviews and testimonials, highlighting their satisfaction with the performance, quality, and overall experience of owning a Nissan vehicle. These reviews serve as a testament to Nissan's commitment to customer satisfaction.

Awards and Recognitions: Nissan has been recognized with numerous awards for their vehicles, innovation, and sustainability efforts. These accolades further validate Nissan's position as a leading automotive brand.

Social Responsibility and Community Involvement: Nissan actively engages in social responsibility initiatives and community involvement. They support various charitable organizations and contribute to the betterment of society, showcasing their commitment to making a positive impact beyond the automotive industry.

Financial Stability and Performance: Nissan has demonstrated financial stability and consistent performance in the automotive market. Their strong financial position ensures that customers can rely on Nissan for long-term support and service.

Global Presence and Expansion: With a global presence, Nissan has expanded its operations to various countries, making their vehicles accessible to customers worldwide. This global reach showcases Nissan's commitment to serving a diverse customer base.

Partnerships and Collaborations: Nissan has established partnerships and collaborations with other industry leaders to drive innovation and develop cutting-edge technologies. These collaborations enable Nissan to stay at the forefront of automotive advancements.

Conclusion and Recommendation: Overall, Nissan is a reputable and reliable automotive brand that offers a diverse range of high-quality vehicles. With their commitment to innovation, sustainability, and customer satisfaction, Nissan is a recommended choice for those in search of a dependable and technologically advanced vehicle.

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Nissan contacts

Phone numbers

1800 035 035 8800 200 5990 More phone numbers

Website

www.nissan-global.com

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