Netgear / no customer service
After spending roughly 2 hours on the phone with Netgear's so-called "IT Customer Support, " I have come to a very negative conclusion. What is the point of having Customer Support/Service if every person there doesn't understand what you are saying and mutters comments in their language while you are trying to get help?
We purchased a router from them two years ago and it is an expensive piece of crap. They also offer no technical support for their faulty products. After wasting my time I was informed to purchase another (expensive) crappy router that they manufacture.
More Netgear Complaints & Reviews
- Netgear - terrible customer support 
- Netgear - Gearhead - lousy support, poor product knowledge, fraudulent sales techniques, very long wait times and dropped calls and no resolution 
- Netgear N150 Wireless Router - lousy tech support 
- Netgear - fraud? 
- Netgear N600 Router, Wndr3700v2 - bad support
- Netgear - c3000 modem router combo
- Netgear - router - client number 40169654 july 9, 2018
- Netgear - nighthawk r7900/defective
- Netgear - netgear base station vmb3000
- Netgear - arlo security camera