Netcare / sort this out for me as I do not have time to stress

I called Wanda and asked her about my account, she advised that my account in a Zero Balance, all from a sudden she sent me this email' believe that Puleng phoned you for a outstanding account of R561.98. I am apologizing for this error that occurred. But please note that I went into the computer as per the ID no you gave me on your email.' so meaning that Im must responsilbe for the staff incompetence, Netcare I have a prove that was sent to me that my account is up to date. Sort this out for me as I dont have time to stress.

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