I have had my machine about two years. It broke. Frankly we did not use it very much and I have no idea why it broke. For what ever reason the machine quite working. I called the Nespresso company and the only repair offered was to unplug and re plug the machine. This provided no remedy. with no remedy, no repair option I was invited to simply buy a new machine at a sale price that is already being offered online. With such poor product experience, and no real offer to fix my problem, why would I risk buying a machine again. In addition, I am stuck with about $102 worth of coffee pods. Buyer beware. Merry Christmas.
RW Traverse City MI

Dec 11, 2018

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