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National Union Fire Insurance Co Customer Service Phone, Email, Contacts

National Union Fire Insurance Co
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1.5 8 Complaints
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National Union Fire Insurance Co Complaints 8

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4:29 pm EST
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National Union Fire Insurance Co recuring payments to Nuf Ad Insr 888.

You have made unauthorized automatic withdrawals from my us bank checking account. Every 3 months you have been taking from my checking account the sum of 33.00, stating that they are phone authorize at 4:00am. It has been going on for years. I did not authorize these transactions and I feel this is fraudulent and needs to be addressed. PLEASE STOP!. I can be contacted at [protected]@yahoo.com.

Desired outcome: Refund and Stop.

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Russell Lyons
US
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Mar 26, 2023 8:51 pm EDT
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Nuf Ad Insr 888 is taking 33 dollars every 3 months for years and I didn't authorize any of these payments and I need to be reimbursed and this definitely needs to stop this is ridiculous taking it straight out of my U.S.bank account.

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10:16 am EST
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National Union Fire Insurance Co unauthorized withdrawal from acct.

You have made an Unauthorized automatic withdrawal from my us bank acct.. Every 3 months you have been taking from my acct the sum of 29.85. It has been going on for years. I did not authorize these transactions and I feel this is fraudulent and needs to be addressed. PLEASE STOP!. For more info. I can be contacted at ([protected]@yahoo.com).

Tommy Minx
10868 Valet Rd. Richwoods Mo. 63071

Desired outcome: I want a refund and this fraud to stop.

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10:13 am EST

National Union Fire Insurance Co Unauthorized credit card deductions

This company has been making regular deductions from my checking account for several years. This is a screen copy of my current bank statement showing the withdrawal. I did not sign up for this "service" or authorize any deductions to my account. 11/12/2021
payment
Phone Nuf Ad Insr
$33.00
$229.92

Phone Authorized Pmt Nuf Ad Insr 888

Completed 11/12/2021

Transaction details
AMOUNT
$33.00

TYPE
Payment

CATEGORY
Bills & Utilities

Desired outcome: 1. Immediately cease these unauthorized withdrawals. 2. Return money withdrawn without consent.

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5:00 pm EST

National Union Fire Insurance Co Unauthorized credit card charges

Sir's
My Chase bank account has been charged $28.85 by NUF DBL INS [protected] TEL ID: [protected] approximately every two months for several years now. I have never authorized these withdrawals or signed for any transaction with National Union Fire Insurance Co. or AIG their parent company.
In addition I haven't lived in the contingent United States since October 2010 and have been a permanent resident of Belize C.A. since 2012.
The dates of these withdrawals are 5/16/19, 8/16/19, 11/18/19, 2/18/20, 5/18/20, 8/17/20, 11/16/2, 2/16/21.
Gary G. Kinney
[protected]@gmail.com

Desired outcome: I would like a refund or at least an affirmation that these withdrawals will cease.

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12:44 pm EDT

National Union Fire Insurance Co Banking withdrawal scam

This company has been deducting 17.85 out of my parents account since my father passed in 2008 and everything was switched over to my mother. In going thru my mothers accounts I found this charge. She know nothing about this supposed policy and has no paperwork for it. These charges started after my father died and the supposed policy is in his name. Like seriously? I called today and they will not refund any money but did cancel the account. They managed to suck out 2570.40 from a widow. Always be aware and check your statements regularly.

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10:40 am EDT

National Union Fire Insurance Co nuf*nuf ins

One of my credit cards has been charged monthly for $4.95 from this company. I never authorized that charges which have been going on for years. I assume that this was something that my husband was rooked into when he lost his job. The supposed account has NEVER been used and will never be used.
Attempts to reconcile this through my credit card have been unsuccessful.
This is TOTALLY ridiculous. We are on a fixed income and while $4.95 seems like a small amount...paying it for YEARS for NOTHING in return is getting old.
I am demanding that these charges be dropped. Another showed up today

jayne.[protected]@gmail.com

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4:57 pm EST
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National Union Fire Insurance Co unauthorized charges

After canceling a promotional offer through Wells Fargo and NUF (National Union Fire -Insurance Co NUF Insurance), I discovered that they did not cancel the account. They have been systematically deducting $24.90 from my bank account since November 2008. They say they will refund six months, however they say they have to review my account to return the full amount.

I see here that I am not alone. I welcome any insight and assistance in this situation.

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kkessler4294
US
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Jan 10, 2023 9:38 am EST

I took over banking for my inlaws and discovered a $22.80 charge coming out of their US Bank account every three months since at least 2016 but likely since they opened the account in 2006. I just got off the phone with the fraud department at US Bank. Their direct number is [protected]. I was told that this was an insurance policy offered by US Bank when the account was opened. It was probably free for a period of time, then the charges started. US Bank is looking into it, they are blocking the charge from happening again and will hopefully refund some of the charges. I then called Nis Duf at [protected] and found out that it is a supplemental accident policy. They are going to send us the information on the policy. I did not tell them I am suspicious or that I blocked their charges. Hope this helps. We have to educate our parents to say no to anything free that is offered to them, nothing is free. They have given well over 1,000 to this company and wouldn't have even known to file a claim if they had had an accident.

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Mary Tye
Elaine, US
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Apr 20, 2022 12:22 am EDT
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Mtye of us they have been doing the same thing to me they been talking $10.95 out of my account every month I try to get in touch with them and get no one if anyone know how to do deal with this will you let me know because I need my money back because this is been going on for years I need someone help

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Sheila Cortez
US
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Mar 30, 2022 7:59 am EDT

Yes. I do t know how but they have been taking $29. Out of my acct for years. How did you get ahold of them? Yez it’s gotta be a scam

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James Russell
US
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Dec 14, 2021 9:31 am EST

I am with US Bank .they have got me too. i just found that out today, for how long i am not sure, they been taken Money every three months . $29.85 and $23.85 from me, i am trying to find out for how long to stop it. i don't even know what a phone authorization is . but i know, i did not authorize it. i never thought a scam would be going no inside my bank . ( JR 12/14/21 ) I thought i could trust US Bank.

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GetaRealJob$
US
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Nov 09, 2019 2:22 pm EST

I just noticed this on our checking account. The bank told me it was through my husbands ATM card. We have never approved this or gave this company any information. Our charge was still pending and I refused it. After reading this I need to look back at my account and make sure there isn't more. The phone number on my account shows, [protected].

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Kohill
US
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Mar 18, 2019 5:55 pm EDT

Just realized they've been stealing $25/mnth from us since 2010. Filed a charge dispute claim with wells fargo. They actually determined it was in error bc they credited us $150 to refund the first 60 days following the intial charge in 01/10.
Spoke with NFUI. They say my husband signed up over the phone, but of course they have no proof of that. They record every call so Let's Hear It!
This is crazy! What do we do now? They've stolen $5000 from us & we had no idea. Any advice?

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Paul Sadjewski
US
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Feb 12, 2019 10:29 am EST

I have been paying on this since 2008 and had no idea that Wells Fargo/AIG did this since it is not itemized on statements. I recently received a notice that it was being terminated by Wells Fargo and now I am receiving letters from AIG about the Wells Fargo termination. AIG said I can do the claims from the past but it has to be reviewed and they cannot guarantee the outcome. Another sham from WF and AIG

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Jayne Munnerlyn Spears
US
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Jun 14, 2018 7:31 pm EDT

These people have been stealing $4.95 a month for years. Efforts to cancel have failed. Not sure what to do!

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EnoughNuf!
US
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Nov 17, 2017 2:34 am EST
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Same here. This HAS to be illegal!?!

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JFish47
US
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Mar 05, 2018 4:15 pm EST
Replying to comment of EnoughNuf!

It's insane. I was on deployment when I gave them this so called "authorization"

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MichelleRobinson
US
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Nov 26, 2016 10:53 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I'm in too. My dad passed away 9/11/16 and I just got ahold of his account to try to close everything but upon further investigation found this automatic payment coming out that I could not find any paperwork to verify. When I looked it up I found this page and I'm afraid my dad was also unaware of this .

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12:07 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

National Union Fire Insurance Co unaurthorized signup

I noticed my mortgage payments were much larger than usual, so I called Bank of America to inquire and they told me National Union Insurance Co. is charging me for insurance I did not aurthorize. I've tried several times to cancel the insurance but everytime I call the computer is either down or they are closed(I've called five times). I cannot cancel this policy and I would like to take legal actions.

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peggoin
US
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Jun 25, 2023 1:14 pm EDT
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You have been charging $29.85 to my US Bank account every 3 months. You charged $29.85 on March 10,2023 and again $29.85 on June 12, 2023. I did not authorize this payment and want this charge to stop or I will file fraud charges with my bank.

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LJB2
GRAND FORKS, US
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Apr 22, 2023 3:54 pm EDT
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they have been taking withdrawals from my checking account for some time now cant say exactly when it started. would like them to cease from taking my money for their purposes and not getting anything for it.

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Zondra Wilson
CLEVELAND, US
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Nov 12, 2022 8:20 am EST

I just recently noticed that $71 dollars is being automatically deducted from my fathers bank account and has been for several years. Dad has dementia and couldn't have authorized this.

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JFish47
US
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Aug 21, 2018 6:14 am EDT

Never even heard of this company, somehow have an insurance policy. Best thing was when I gave them my so called "consent" I was on deployment. Looks like them and US Bank have formed this little scam, never get any answers and everything is a runaround.

Overview of National Union Fire Insurance Co complaint handling

National Union Fire Insurance Co reviews first appeared on Complaints Board on Mar 27, 2010. The latest review recuring payments to Nuf Ad Insr 888. was posted on Dec 23, 2022. The latest complaint unaurthorized signup was resolved on Mar 27, 2010. National Union Fire Insurance Co has an average consumer rating of 2 stars from 8 reviews. National Union Fire Insurance Co has resolved 1 complaints.
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  1. National Union Fire Insurance Co Contacts

  2. National Union Fire Insurance Co phone numbers
    (412) 393-3960
    (412) 393-3960
    Click up if you have successfully reached National Union Fire Insurance Co by calling (412) 393-3960 phone number 15 15 users reported that they have successfully reached National Union Fire Insurance Co by calling (412) 393-3960 phone number Click down if you have unsuccessfully reached National Union Fire Insurance Co by calling (412) 393-3960 phone number 24 24 users reported that they have UNsuccessfully reached National Union Fire Insurance Co by calling (412) 393-3960 phone number
  3. National Union Fire Insurance Co address
    625 Liberty Ave Ste 900, Pittsburgh, Pennsylvania, 15222, United States
  4. National Union Fire Insurance Co social media
  5. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 01, 2025
National Union Fire Insurance Co Category
National Union Fire Insurance Co is ranked 109 among 156 companies in the Unauthorized Charges category

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