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National Readers Service / Magazine subscription

1 United States Review updated:

Over the summer the company "Readers Club of America" called me to sign up for their magazines, it sounded legit, so I did. They billed me once and for the last 4 months I thought I got them off my back. I just got a phone call from these guys who say they're from "National Readers Service" saying they're going to start billing me again. I asked them to cancel but they said I made an obligation to pay them for the next 30 months. I asked to hear the voice recording saying that I agree to pay them for the next 30 months, but they refused to let me hear it. I have no clue what the hell is going on but if anyone knows anything about these people please let me know.

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  • Be
      9th of Oct, 2008
    0 Votes

    /URL removed/

  • Tr
      20th of Oct, 2008
    0 Votes

    yes i recevied the same call, your company has been taking money out of my bank account for more then a year, i want you to stop taking the money out i do not want anymore, books, some of the magzines i have been receiving aren't the ones that i order in the first place, and i need for you to stop taking my money. please let me know how i can stop all books.

    thank you
    Tracey Williams
    307 Wisteria Ave
    Cherry HILL, nj 08002

  • Tr
      31st of Oct, 2008
    -1 Votes

    Well I subscribed too, and they already billed my 39.90 for the magazine. I called their customer service number, it's 1-888-446-4405 and cancelled my order. I've yet to know if they actually stop billing me. That's all I could do to help.

  • Na
      14th of Apr, 2009
    0 Votes

    Yeah, I got a call from them too. A guy called three days ago and started asked me what he called "Survey Questions" and before I knew it he was signing me up for five magazines for $4.99 a week. It sounded fine. I didn't want to be mean to the guy, I know was just doing his job. But before I knew it I had apparently agreed to pay $68.28 for 19 months. I asked during the phone call if I could call and cancel if I needed to and I was told that I could. I just called to try and cancel it and now I'm getting fed a line about how they have already financially obligated to the magazine companies and that I actually can't cancel my order. When I asked about my question to cancel during the original phone call, she said that that pertained only to some travel perks that are offered with the service. That's not what I asked about, I asked if I could cancel the magazines and I was told that I could. When I told the lady that she just parroted off the same line about how they're already financially obligatedand offered to reduced my payments $28.98. I don't want to pay them $28.98, I don't want to pay them $1.98. These people need to be stopped.

  • La
      20th of May, 2009
    0 Votes

    What I don't understand is this ... I have had the same problem with this company. Before I knew what was going on just that quick, they were taking $70.00 a month off of my credit card and when I tried to cancel, they told me I had to pay one more month before I could cancel. They refused to cancel, so I reported it to my card company, who in turn shut them out and placed the card as a stolen / lost card and reissued a new card that they can no longer access for funds. If there is an internet complaint board for these guys and it is a well known scam, why in the hell isn't the FBI or somebody doing something to protect more people from getting scammed and shut these idiots down ? I don't get it. Well, I have decided not to buy anything over the phone that requires me giving my account number or credit card number ever again !
    Melissa D. Opperman

  • Kw
      27th of May, 2009
    0 Votes

    I GOT SCREWED TOO! They told me that i COULD NOT cancell! I don;t know what to do! I have 30 months of bs to pay! how do i get out of it!

  • Kb
      29th of May, 2009
    0 Votes

    They got me too. I got socked into a 5 year about 4 years ago! 59.90 a month. Day before yesterday when they called "to see if my magazines were still coming in good condition etc..." I told them NO they were sending me the wrong ones and I had been scammed into the service in the first place they referred me to a "supervisor". RIGHT! So he was going to fix everything! "The list is too long to go over on the phone so I will send it to you in the mail then you can call in and change them", he say's. "For your trouble, I will lower your payment to $49.90 a month. You will only have 36 months left." I didn't catch the 36 months till later, my bad! I said, fine. He say's I need to update all of your info. So I verify everything for him. Name, address etc... Debit card #. BAM. Over the past 3 days they have debited almost $150.00 from my account, under 2 different names, two $49.90 and one $59.90. The bank is stopping anything from those names but they can't guarantee they won't use another name! The magazine company of coarse doesn't know anything about it!

  • Lo
      30th of May, 2009
    0 Votes

    These people called me last night and told me that I got entered into a sweepstakes to win a ridiculous amount of money. I asked them for a web site to confirm this information because I had never heard of this sweepstakes, and they said they didn't have one. The girl who called me said that American Express entered my name as a "VIP entry for the sweepstakes" but her supposed supervisor had no idea what I was talking about. They asked me survey questions and told me that I'd be receiving magazines for free, plus one that I get charged for. I asked, "But that's only if I want the magazine, right?" The girl said yes, but what they hide from you is that they assume that you AGREE if you don't made an obvious decline. They just keep talking and scam you into a crazy magazine agreement if you don't say anything to decline the offer. The girl, Chelsey, then transferred me to a "supervisor" where he confirmed my information. I had gotten confused and asked, "Wait, am I getting charged for these magazines?" He said yes and that they would bill my credit card. They know my address and everything. I said, "Wait, I never ordered magazines... what if I don't want them?"

    The supposed "supervisor" suddenly became rude and took a tone with me and asked me if I had not understood that Chelsey had informed me that I would be purchasing magazines... I said no! Then he quickly said "Thank you, have a good day" and hung up. They are desperate to scam people into buying magazines. I did not give them my credit card information over the phone, but they somehow had my information because they informed me that they would bill my credit card. Immediately following, I called American Express and had them cancel my card and send me a new one with a new number.

    I think we need to start a class action lawsuit against this company, National Readers Service, for deceptive sales service.

    I believe the best solution, if National Readers Service says you can't cancel, is to call your credit card company to dispute the charges and then get a replacement card.

  • Lo
      30th of May, 2009
    -1 Votes

    I would also like to add that I learned in Business Law that a verbal contract is still a contract - that is why they tell you that you have a binding agreement but cannot cancel. However, that contract is void if one of the parties does not fully understand what the contract is. Everyone who has been a victim of this scam has obviously been confused and been unable to understand the terms of the agreement that they pressured us into. Additionally, I bet that most of their victims never said anything like "I agree to pay for these magazines." The National Readers Service just assumes that you agree to pay if you don't say anything to object, because all they do is keep on talking to confuse you.

  • Lo
      30th of May, 2009
    0 Votes

    Sorry, one more addition. This company also goes by different names that relate to reading or publication (i.e. United Readers Service, etc.)... I guess it's their way of snaking around.

    I also don't know if there are actually several magazine service companies that scam people, because National Readers Service said they were from Virginia, but United Readers Service has a web site that says they're from Ohio.

  • Kb
      31st of May, 2009
    +1 Votes

    I agree a class action suit sounds like a good idea. These people need to be stopped.The economy is tough enough without people like them scamming us. I am stopping them from hitting my bank account under two of their alias's but I have to keep a close eye on my account now so more alias's don't pop up or get a new bankcard all together. I should not have to go through all of that when I have legitimate payments linked to that card.

  • Cl
      1st of Jun, 2009
    0 Votes

    I completely agree to a lawsuit. I've had several calls, and extremely rude people. I've been threatened with court. I told them I wanted a copy of the recording. I was told absolutely not but they would play it for a judge. Despite being sent through several collections agencies it has yet to show up on my credit report. I'm calling the attorney general today to see what I can do.
    The guy told me I hadn't finished my contract and still had 2 years left. I thought it was wierd but I updated my info. When I received the contract its said 5 years. When I cancelled my card they said it was only for 2 years. My contract shows only 5 magazines and yet I'm receiving 20. Literally 20.
    I will add another post when I speak to the RI attorney general and perhaps we can get this lawsuit together.

  • Ca
      18th of Jun, 2009
    0 Votes

    I'm in the same mess and I just turned 18 and graduated, I can't have this over my head at a young age. I just got the card they charged closed and am now waiting to see what happens. I wish I had looked at these sites before agreeing to anything. The lady I talked to said $8.95 a week and when transfered over to her supervisor he said it was $49.81 I'd be chared with. I told him I couldnt afford that and he said he'd cut it in half with the student college deal so I'd pay 29.30 instead every 2months. Now the math doesnt add up even if it is 2 months paid, I hadnt realized that yet though. $3.39 a week equals 13.56 a month which equals $27.12 every 2 months. Not to mention I wont get them until 5-8 days and I just got a letter saying the service wouldnt start until 60-120 days when I paid June 12, 2009!? The letter I got is a contract to verify all of this and best believe I most certainly will not sign and send it back in. In fact, I'm calling the number they gave me to cancel my subscrption under the reasons of (1) It's a scam and (2) The numbers $3.39 a week doesnt equal $14.65 or $29.30 2 months. Not to mention half of $49.81 is $24.90 not $29.30 which is half of $58.60. I hope the lawsuit finally shuts this scam service down and will be glad to help with any type of information.
    The number I have for their always tied up Costumer service is 1-888-506-8304
    I recieved another scam call today from 866-764-2798 saying the exact same thing, and when I said I had no interest she hung up quick! This confirmed my suspicion which is why I'm taking action now. Anything they send me I'll keep the $29. 30 worth and send the rest back. My bank insured me they won't be able to charge anything to my account again.

    Their website I found is:
    http://www.unitedreaders.com/

    Before I gave any informantion I was able to get this information from the supervisor which made me feel more at ease with this process.
    First his Name: Joesph Godfrey
    Company Address:
    1737 Highway 93 N
    Hamilton, MT 59840
    Some kind of pass code to insure his arrest: JHG-299
    And the phone # that the used to charge my account 888-300-9415
    I DO NOT know if any of this is real or going to harm an innocent man.

    A site from one of the workers who may be able to help: /URL removed/

    Also The company goes under several names: The Reader's service, Untied Reader's service, Natoinal Reader's service, Priemer Reader's service, International Reader's League and America's Reader's choice. I hope this helps and wish you guys much luck!

    You can email me at: carrettawilliams@hotmail.com

  • Ju
      23rd of Jun, 2009
    0 Votes

    I got billed 49.99 by these guys, called the number on the bill and asked to cancell my subscriotion and the lady very nicely said i could. as long as i cancelled within 30 days. Guess i actually have to wait and see if the 49.90 is actually put back into my account. Gonan go to the bank today and get my card reissued.

  • Ck
      3rd of Aug, 2009
    0 Votes

    I had the same thing happen to me. These ### called me on the phone claiming I had been chosen by random as a "premium card member". Since I had just gotten a new visa I figured thats how they had gotten my information. They spent an hour on the phone with me explaining how it would work. It seemed feasible and a good deal so I went for it. Next thing I know the supervisor is on the phone telling me they are going to cram my payments into two years and bump my payments up $50 more a month to what I first agreed. Confused, I asked the supervisor why that was...he claimed it was for the convenience of the customers and since I had already agreed that I could not back out and I was legally bounded to it. He seemed nice so stupidly I agreed... At some point I am positive I heard him say it was not a contract so I could cancel whenever. Anyways, it was fine for 5 months before they called me a second time. They asked me simple questions and told me I was going to take part of a survey. I agreed (stupidly, again) and finished with the "reciept number" which I wrote down and stored with the rest of the info from the company. A week later I get a letter for a whole NEW account charging close to another $70 for 4 new magazines I did NOT order. I call to cancel. Of course the ### says I cant cancel. At this point I felt extremely uneasy about the whole thing. They were going to get over $140 a month for stupid magazines??? What happened to the $20 a month?? I told them I could not pay this and they agreed to lower my payments drasticlly. Reluctuntly I agreed A couple weeks later I get a call to pay off one account in full and get a $200 discount plus a $100 gas card. I did it. Never got the gas card. The last straw was 3 weeks ago. I got a call saying they had recieved complaints about the deliveries in the neighborhood. I said I was fine and tried to hang up. The lady said she was new and that I had to speak to the supervisor...again. I talked to this guy and our conversation went like this:

    The guy: "Do you know how much your paying a month???"

    "Yes" And I told him the amount.

    "No well actually your paying this much" and he gave me a figure 20 dollars higher.

    "Oh I wasnt aware of that but-"

    "And do you know for how long these payments are for??

    "Yes for 12 months"

    "No actually their for 30 months"

    "30 months!" Now i felt like an idiot. "Well, ok"

    He then told me we had to go through the same survey process and I had to tell them I didn't want to renew. I repeated the information that he had given to me thankful that this was going to be over. I was wrong. A week later I get another letter saying I applied for ANOTHER account. I called them enraged saying I refused to pay and that if they didn't cancel I was going to sue cause this whole thing was ridiculous! I then called today saying I was canceling my bank account. They got yet another supervisor on the phone saying they were willing to drop my 800 dollar fee to 400 to get rid of them forever! I then had them send all my magazines to my local cancer society so I had nothing to do with them ever agin. I agreed so they could not affect my credit anymore and hopeflly this will be the end of the ###. I am on my last straw with them. Overall I have given these people over $2000. I feel like an idiot but I will never...ever...do anything like this again.

  • Cl
      4th of Aug, 2009
    0 Votes

    I spoke to a lawyer about this mess and he said there was nothing he could do since they are not located in our state (RI). Does anyone know where these guys are actually located? Maybe we can find a lawyer in THEIR state and get a lawsuit going.

    ~C

  • Ma
      5th of Aug, 2009
    0 Votes

    So, I just received a phone call from the "National Reader Service" and I had no idea what they were talking about. The guy said I still have 30 months left to pay at $69.99 a month for a magazine subscription containing 5 different magazines. A number of times I told this guy that there was no way I could pay for this since I don't have a job at the moment and he said he could lower the price to $39.99. I asked if there was any way I could cancel the subscription and he said no that it was already prepaid. (that doesn't make sense). Then he made me go through a verifying process and asked if the credit card they had on file was correct. Before he took me through the recorded verifying process I asked him if he could give me the # to the billing department.

    After the phone conversation was over, I immediately called this #: 1-888-299-7302. I was expecting someone mean and who talked very fast, but to my surprise it was a very friendly, helpful lady. I told her what had happened and she sounded appalled that the guy wouldn't let me cancel and she told me she would be contacting the General Manager. She told me that she would put my account into cancellation and told me that "National Reader Service" may have already charged me the first month's $39.99. I hope this lady can help me out. She was so nice it almost made me want to cry. People, call this number and try to cancel. I feel like a weight has been lifted off my chest.

  • Ig
      14th of Sep, 2009
    0 Votes

    igotapochahontas-
    Just fell 4 this crap like ten minutes ago :( thought i'd google it cuz it sounded fishy. I have an idea, if the lawsuit duznt work. Can we all just call all of their phone #'s (the one they called me from was 931-286-0949 ) can we all just call their #'s and prank call/ tie up their lines? ugh, i'm southern! I can't keep up w/these freakn fast talkers! I told the "supervisor" that too! He asked me if i watch a lot of cartoons and then told me he cant draw me a cartoon on the phone! @sshole.

  • Ro
      14th of Oct, 2009
    0 Votes

    OMG! I am dealing with these people right now!!! GRRR! I had no idea what they were talking about because he was talking so fast!!! At first I just wanted to be nice to the first lady I talked to because she was apparently "new". But when she transferred me to her supervisor he was the one who signed me up for everything. GAH! I knew it was a scam the moment he asked for my SSN, when I refused he said that it was alright and then he gave me a number to call if I wanted to cancel but he said it SUPER fast!!! I only got 1-888-593-____. And then he hung up! So I immediately hung up and called my bank and canceled my credit card. They had ALREADY charged $68.28 to my card which will be disputed once it goes through. But WTF?! Now I am trying to cancel and I am getting the run around. I called a number this morning, where the lady told me to call tomorrow because my order hasnt been processed yet and I asked her if it was possible that I could cancel and she said YES. So, they will be hearing from me tomorrow [10-15-09].

    ****I do have a question though***

    If I already canceled my card and I have been trying to cancel my supposed subscription ever since they called, can they send like a collections agency after me and ruin my credit??? I was told that I am protected by a clause called: Buyers Remorse. As a consumer you have the right to return a product or cancel a subscription. I just want these people put out of business. I dont know how they can get away with this.

  • Eb
      19th of Oct, 2009
    0 Votes

    I experienced the same as the others above, they called saying I still had 36 months to pay and that I was on the "Do not Renew" list. He asked if that was correct and I said "sure was". I know about them recording the calls and I was very suspicious of them having been duped into ordering with them that last time, and I cancelled out then too which was two years ago, but now they were telling me I still had 36 months to pay. I tried not to give a definitive answer during the recording. During our conversation they asked it the card they were had on file was correct and I answered it was (stupid me). I have since cancel that account but not before they charged my account with 59.95. They also use another name "Treasure Coast of Fort Myers" as well as "National Readers Service".

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