MyUS.com / myus.com scams
I shipped with this company some perfumes from USA to Saudi Arabia. I paid for additional insurance fees and special handling fees to secure my shipment.
The shipment delayed and arrived after 2 weeks and it was damaged and the perfume leaked on other bottles and boxes.
I contacted MyUs customers support provided them with all photos and invoices for my shipment. The total cost for shipping and the perfumes was in range of 600$.
After 2 months from my escalation for my shipment they comeback to me saying the insurance company covered only the damaged bottle and will not pay you for other 6 bottles spoiled boxes and has some scratches and damages!!!???
We will refund you only 191.24$. You can contact your merchant for the other items.
I offered them to to take the shipment back and refund me full amount but they rejected my offer.
This the worst experience I had with shipping from US to Saudi Arabia. I have more than 6 years experience with Aramex shop and ship.. always was professional services and support.
Please let me know to whom I need to escalate them to get my money back
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