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Motel 6 / cleanliness, maintenance, smell

Gadsden, AL, United States
I checked into the Motel 6 in Gadsden, Alabama on the night of 3/17/2018 to get some sleep while en route to Gulf Shores. I requested a non smoking room and was asked to sign a form stating there was $150 fee if I smoked in the room. Since I don't smoke, I was happy to sign it. Once I got to my room there was an overwhelming odor of cigarette smoke. We found cigarette burn holes in the comforters and sheets. So why am I signing a $150 form for a non smoking room? And why give me a room that it's painfully obvious people smoke in when I asked for a non smoking room? Also, there were holes in the bathroom door, mold in the bathroom ceiling, the bathtub wouldn't drain out the water, and stains on the carpets. I was highly disappointed in the rooms condition and obvious lack of attention by the staff and management.

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Mar 18, 2018

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Motel 6 Logo Motel 6
Customer Service
Overall Satisfaction Rating

446 Reviews
4001 International Parkway
United States - 75007
+1 800 466 8356
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