Money Network / your card services

United States

I cannot believe that my account was put on hold 9/22/17 for fraudulent activity with very little resolve on this matter. I asked what fraudulent activity and your customer service rep would not tell me. I tried to get them to tell me how to get this hold off my account and all I was told was basically I had to close the account by sending a letter and wait. Then after it is closed I needed to wait more to get my funds. I asked to speak to a supervisor and was disconnected and I called back and asked again to speak to a supervisor or manager and was told that they do not do that. I am contacting everyone that I possibly can to file a complaint against your bank. I want my funds! I have bills to pay! I have been with this bank for years and cannot believe that all of a sudden I am being done this way. Thank you Money Network! Looking forward to filing complaints of every single site I can find as well as any offices that I can locate to investigate this issue.

Sep 22, 2017

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