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Money Network / payroll card

1 United States

Fraudulent charges 3x on my card. I call immediately and am outsourced to Philippines. They won't let me talk to the dispute department or a manager. I get dispute forms finally in the mail 10 days later. I email, fax and regular mail then call to check the status and am told I have to call back in 3 business days to confirm receipt. As of today, there is still no resolution. Emails are bounced back saying the business' voicemail is full. The representative says they can not put me through to anyone but they can be the "go between" and there is still no resolution.

Jan 2, 2018

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