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Money Network Financial / / both atm's did not despence any money

1 New York, NY, United States

I used the atm machine @ work, which Is JPMorgan chase on 9/27/2018
approx. time 11:57 pm, after the atm tried to process the transaction which was 340.00 the machine posted can't dispense money & can't accept a deposit. I called money network, they said they will send dispute forms, then used the 2nd
atm & transaction was denied so I tried again as credit, also denied due to insufficient funds, so I called money network back & they told me I can only withdraw 260, 00 dollars due to a 600, 00 limit even thou I did not receive any money the first time so I tried to withdraw the 260.00 & didn't receive any money
as what happened with the first atm so I called back money network & they stated they will send 2 forms.
I received one form for both transactions on Saturday 10/6/2018, then mailed It out on Monday 10/8/2018, I called money network on Thursday 10/11/2018

& they did not receive anything yet, so I called again on Friday 10/12/2018

& I was told to send an e-mail
amounts are 343.00 & 263.00 for a total of 606.00
my name Is Jeffrey grecco card # [protected] and this Is my signature Jeffrey grecco and time of incident was Thursday 10/27/2018 10:57 pm
thank you

Oct 13, 2018

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