[Resolved] Money Catch Review — moneycatch complaints
Australian Un Recovered Finance Service - Money Catch, Australian unrecovered finance Service, AURFS scam.
One of the worst decisions of my life was to use MONEY CATCH A.K.A AURFS, if you go on their website www.aurfs.com.au, you could be fooled into believing that the owner runs a big business and is credible, my experience with her was furthest from that. I have never seemed someone more dishonest, deceitful or scammy than that lot at Australian unrecovered finance service were professional honest service take it from me- NOT true. scammers, thieves liars is what these people are, how they are ACTUALLY being allowed to operate is the real question here. I am disgusted.
The owner is just a horrible money grabbing *** basically, so far up her self, and believing her own ***- she muck you around and rips you off of course you are sweet talked and agree to it all, but its just a dodgy operation and they are just a greedy group of people who give you no value.
Word of advice, avoid that thieving *** Money catcher's and her group of thieves at Australian unrecovered finance service at all cost.
Customer Service has done everything in their power to resolve the complaint. All attempts to contact the customer have failed. Therefore, the complaint has been annulled and must not be considered where image of the company in question and its services are concerned.
Money Catch Customer Care's Response · Aug 26, 2018
To all customers, consumers and persons who are interested in the business operated by Money Catch.
THIS REVIEW IS FALSE AND THE ALLEGATIONS ARE SCURRILOUS, ILLEGAL AND WITHOUT ANY FOUNDATION, THE PICTURES ARE ALL STOLEN AND DEFAMED TO TURN THEM INTO FAKE REVIEWS - THE PROFILE Kandall Mcgie IS NOT A CLIENT OF OURS AND IS A FAKE USER ACCOUNT CREATED TO DEFAME COMPANIES.
Money Catch has been the subject of a significant amount of trolling during recent times. Such trolling making totally false, unmaintainable and incorrect accusations in relation to the business carried on by Money Catch. The allegations are scurrilous and without any foundation.
Money Catch is a business that has been operating with integrity and impunity since 2006 and in an honest and ethical manner.
Money Catch has been operating since 2006 involved with the recovery of unclaimed money, cyber investigations, scam investigations and skip tracing. Money Catch operates within and adheres to telecommunications (Telemarketing and Research Calls Industry Standards) 2017 and every telephone number is run through the Australian “Do Not Call Register” as required by Law.
When Money Catch locates or ascertains a source of unclaimed money owing to their potential clients, those clients are advised and it is entirely the client’s choice if they wish to use Money Catch’s service or to affect the claim themselves. Should the client elect to affect the claim themselves then they are provided with the necessary information to pursue the claim for their own unclaimed money? The benefit to them of using the Money Catch service is that a professional service can carry out all the inquiries, investigations and provide all necessary information in a more efficient and timely manner.
Money Catch is Australia’s leading unclaimed money professional and accesses information that is not easily or freely available in relation to unclaimed money therefore providing a significant service to the clients who choose to use that service and allowing a greater number of people to acquire unclaimed monies that are owing to them than what other organisations are able to do. The access to additional sources of unclaimed money is only a benefit to clients.
Money Catch does not stalk people and as set out, adheres to Industry Standards including the Telecommunication Standards set out above, ACCC Debt Collection Guide and the “Do Not Call Register”.Full and complete information and disclosure are made by Money Catch as part of the relationship with clients and that is provided before any contract is entered into and the client has an absolutely free choice if they wish to deal with Money Catch or not.
The fees that are charged by Money Catch are applicable to the work performed for the investigation and support and the levels of fees that have been set out by unknown persons who are trolling the website are simply incorrect and will not be maintainable. Money Catch’s fees are disclosed to all prospective clients and customers before any work is performed and again, that client or customer can decline to engage the services of Money Catch.
In accordance with proper procedures and Australian Law, Money Catch is required and does hold a Master CAPI Licence and that Licence requires compliance with Ethics and Standards by all holders and Money Catch does comply with those Standards. Obtaining the Master CAPI Licence requires significant study and also a thorough investigation of the Licence Holder – which cannot reveal any criminal or Police record or any financial dealings that have led to bankruptcy in the past. Money Catch has always passed the statutory inquiries that are made by the Licensing Authorities and continue to hold and operate under the appropriate Licences because they have passed and continue to pass all requirements.
Confirmation of the above matters can be confirmed by inquiry through the appropriate websites and Government Authorities – particularly through the NSW Police or Security Licensing & Enforcement Directorate (SLED).
Money Catch does not know or understand the basis of the totally incorrect and scurrilous allegations that are being made about them. Money Catch can confidently state that they have not received any complaints from customers who are known to them and whom they have dealt with and for whom they have obtained unclaimed money and the authors of the matters that are being trolled and put out through the internet are by persons who remain anonymous and are unable to be corresponded with to be required to state the basis and/or reasons for the incorrect allegations.
Money Catch is also aware that persons involved with the above activities are using photographs of the staff of Money Catch and impersonating Money Catch in their posts and reviews.
All persons that deal with Money Catch should ensure that the source of correspondence only comes from the Money Catch domain name – www.moneycatch.com.au, staff emails with @moneycatch.com.au or that they have spoken personally to the staff at Money Catch.
This statement has been prepared by the Companies Senior Management and Trenches McKenzie Cox Solicitors Lismore.
MONEY CATCH REAL CLIENT REVIEWS can be found on Google+, Linkedin, Trustpilot and our website.
Updated by Kandall Mcgie · Oct 14, 2018
100% Fake Business. Let the images found online speaks with it
Money Catch Customer Care's Response · Oct 14, 2018
Dear Kendall, we are not fake and a scam. The images you have posted are not our clients and consumers can easily see this. The second post money catch buyer beware, you have posted against another business overseas, this is not our business - if you click on the link it goes to moneycatch.com - which is NOT our domain.
The reviews you posted about are Fake, as we don't ask for ID from clients upfront. Our phone lines are always answered and recorded. We also don't have sales reps and if we do call anyone all our staff are trained, who are polite and friendly.
As previously stated we don't buy fake reviews online we have several lawyers who will vouch for our service and are happy for us to provide consumers/client with their contact details to verify our business operations.
The phone numbers posted by Ashely Shoaf are also incorrect phone numbers for calling Money Catch directly.
Updated by Kandall Mcgie · Nov 15, 2018
Me and money catch already talked about this issue for weeks. But until now we haven't resolved it because they did not do what we agreed. Very unprofessional. I wonder why a lot of people complained about them.
Money Catch Customer Care's Response · Nov 15, 2018
This is factually incorrect, you have never contacted us or replied to any messages sent to you here on this platform.
Updated by Kandall Mcgie · Nov 15, 2018
C'mon what's your name? are you the lady talked to us nicely and then after you found out that we are the ones complaining you shut us down. And now you are denying.
Money Catch Customer Care's Response · Nov 15, 2018
We are unsure what it is you are talking about.
Real customer reviews don't put people on dirty sites with pornography, target families and spend their every waking hour writing disgusting reviews. The profile name of Kendall Mcgie is one of the profiles doing this to our business and staff.
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