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1.5 303 Reviews

Mitsubishi Complaints Summary

39 Resolved
264 Unresolved
Our verdict: With Mitsubishi's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Mitsubishi reviews & complaints 303

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1:20 pm EDT

Mitsubishi stay away

Have a 2007 Outlander. Bought GPS update dated September 2010, but it still does not have streets that are 5 years old and is similarly out of date regarding restaurants. Want to return but since it's installed, dealership (Stohlman in Tysons Corner, VA) says they can't take it back and gave me Mitsubishi number. Mitsubishi pointed me back to the dealer (though did say that GPS updates are generally 18-24 months behind - of course this was never mentioned when I bought and it's still not true in that it's really over 5 years behind in some cases). Company needs to stand behind its product - why charge $200 for a worthless update?

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6:44 pm EDT
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Mitsubishi unsatisfactory service

I took my car into their service center for an oil change and to get my summer tires put on my car. My vehicle had been in the shop for approximately an hour when I received a phone call that they had broken one of my valve stems on one of my tires and I was required to pay $150 to replace a part that their mechanics had broken. When I returned to the shop to pick up my car I explained that I didn’t feel that I should have to pay for a part that was broken by their service crew because there were no signs that the part was broken prior to dropping my car off to them. I was told by the service person reporting at the time (Erick Dodsworth) that the part in fact was broken prior to me bringing my car in because when they removed the plastic knob on the valve stem that the internal parts of it shot across the shop. I feel that if this particular part was broken in the way that was described that I would have in fact had a low tire or a warning light on my dashboard from my tire pressure sensor warning me that there was a leak in my tire which was not the case. I was forced to pay the $150 to get my car back which was not all that easy to swallow due to the fact that a valve stems approximate price is $6, so i’m a little confused and angered that the replacement of a $6 part could cost anywhere close to $150. This morning (the next day) I attempted to call the Platinum Mitsubishi service manager to discuss the charge on my invoice to which all of my calls and messages have been ignored up to this point.

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8:19 pm EDT

Mitsubishi stay away

My disabled mother purchased a car with 30, 000 miles from interstate mitsubish for 15000 cash. She had a payment plan for an extended warranty she was paying on. she took the car there for a new radiator that had a small leak and they said she needed a new head gaskit so she called her insurance company and they paid. She had the car towed there, no driving at all. Then interstate mitsubishi called and said she needs a new cylender head. Once again called the insurance company and they paid. A few thousand miles later her whole engine was destroyed, pistons, cylenders rods bearings ect. everything garbage. She asked about the extended warranty she was paying on and they said they dont have payments on them they have to be paid in full. ( So why did they have her writing them checks for and extended warranty ?)

Anyways interstate mitsubishi blamed everyone except there self. ( insurance company for not doing recomended work, Mitsubishi Motors for faulty parts and her.) My mother called the attorney generals office and they talked to everyone needed and tried to talk to the mechanics and service manager but interstate had already fired them because they sent her a paper stateing that the engine failed probably because the work was not done right ! The attorney generals office told interstate Mitsubishi they needed to pay and all interstate mitsubishi did was egnore the attoryney generals office. The arrorney generals office believe they are responcible

Whenever she tries to call and talk to someone about this at interstate mitsubishi they say there not available.

There are tons of paperwork, paperwork from the service tech and mechanics saying the only thing that could of happend quote ( "radiator fluid got in her oil when they did the repairs and caused pitting everywhere in the engine") causing everything to fail and get destroyed.

I dont know about you but they have horrable service for everything. They lie and cause much pain for a disabled lady that cant make it to all her dr appointments when needed because they destroyed a newer car that she paid 15 grand for in cash.

Beware of Interstate Mitsubishi !

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5:01 pm EDT
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Mitsubishi returning leased car

I have been a Mitsubishi Motor customer for 15 years, leasing 5 Galants starting in 1996 ending with a 2009 car. When I leased the 2009 Galant from Yonkers Mitsubishi I was reluntant because 3 of the Westchester County dealers had closed or taken over by another car dealership but under my circumstances my lease was up and need to get this done. From January 2007 until May 2010 I was a caregiver for my parents. My Dad had Dementia and my Mom had cancer. During that time my Dad was in a nursing home and my Mom was in Rehab (broke her hip) different nursing home from where my Dad was.
Unfortuneately I lost both my parents in May 2010, 3 weeks apart. My 2009 Galant lease is up 5/1/11 and I decided not to lease another because all the Mitsubishi dealer in Westchester County have closed. The closest to me is in a very bad section of the Bronx and I would not feel safe going in that neighborhood. Therefore I decided to lease with another company. My complaint is that while I was a customer and turned in my cars and purchased another through Mitsubishi I was never charged for wear and tears or mileage. This time I was charges excessive wear and tear of $357 and &720 for mileage (I have the lease termination report). I will admit I did go over the mileage because I went twice a day to the nursing home my Dad was in to feed him because he could not feed himself (approx 12 miles round trip) and back and forth to my Mom's home, hospitals, rehab to take care of her as well. My Mom had numerous doctor appointments or tests that I needed to take her to. The last thing on my mind at that time was how much mileage I was putting on my car. Netherless to say I did have a very tough 3 1/2 years being caregiver and now 11 months grieving the lost of my parents. To make matters worse trying to turn my car in to a Mitsubishi dealer was a nightmare. As I mentioned all the dealers in Westchester are closed, the dealer in the Bronx didn't have any room for my Galant so I could not return it there. The dealer in Manhattan told me I had to return it the next day or there would be no room, unfortuneately for me I couldn't return it the next day because I wouldn't have a car for 4 days and needed one to go to work. So I was very lucky to find a dealer in Danbury, Ct who would take it back but I had to drive over 50 miles one way and had to get someone to follow me so I can get back. That was very inconvenient but I had not choice. Mitsubishi was wonderful to deal with until I decided not to lease with them again. I am very disappointed in the treatment I received for them these past few weeks. I was a premium customer, giving me very good deals on my cars but now they left a very bad taste with me. I feel that I should not be charged any fees because of the situation I was dealing with, and I would be happy to supply death certificates and the mailing I received as a premier customer when I leased my 2009 Galant. I was a long standing customer with Mitsubishi with a outstanding credit record and would not have hesitated to lease another Galant if there were dealers in the area where I live. I f you need any information from me please let me know.Thanking you in advance for your attention to this matter. Maria Neithardt, 5 Hilltop Acres, Yonkers, NY 10704 - cell# [protected], email address is [protected]@aol.com

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8:06 am EDT
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Mitsubishi westside mitsubishi edmonton ex-rental

My wife and I went in to westside mitsubishi in late December 2010 and dealt with a salesman named chris hussein. He seemed to be a decent guy and we decided to purchase a 2009 endeavour from him for 27000 dollars which he assured us was a good price on a vehicle which they had received as a trade in.

Everything seemed to be going well until we were told that financing had been denied due to the fact that the 2009 endeavour was not listed in the black book and therefore would not be approved by any bank. i wondered how the previous owners had been able to obtain financing since no bank would touch this vehicle, and i decided to do a little bit of digging around.

I found out that legally the 2009 endeavour did not exist since all 2009's were just 2008's being called 09's by mitsubishi and had in fact all been owned by mitsubishi corporate. these rebranded 09's were nothing more than demos probably [censored]bagged by mitsubishi insiders and now being pawned off on an unsuspecting public. further, a search on autotrader.ca showed us that he had overcharged us by 3500 dollars compared to other dealerships in alberta.

we expressed our displeasure with what appeared to be sleazy tactics by this dealership but our slick little sales man assured us that he'd had no idea about the history of the endeavour and that we could trust him to find us something else. like idiots we put our faith in this [censored] bag again, and again he screwed us over.

He ended up selling us a 2010 outlander which he assured us had been "safetied" despite what we showed him were bald tires on the front. We became suspicious of this nest of vipers and ran a carproof check on the vehicle only to find that it was an ex-rental car. We would never have had anything to do with a rental car bought at auction and would have walked away from the whole thing if only we had known the truth.
westside mitsubishi edmonton yachimec group lied, misled, ripped off, crooks, bad faith, outlander outhouse, ex-rental car scam edmonton, Alberta Canada

you can find a short movie of this case here: www.youtube.com/watch?v=Qopyfvfijj0
and a movie proving westside mitsubishi are liars here: www.youtube.com/watch?v=iFSH-Q1Jp5E
it's important to note that westside mitsubishi and northside mitsubishi are both owned by the yachimec group and that westside mitsubishi say they "bought" the vehicle they sold us from northside mitsubishi but didn't know it had been an ex-rental even though northside supposedly "fully carproofs" all their vehicles. they are LIARS! LIARS! LIARS! sue for libel if you want you are LIARS! LIARS! LIARS!

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noneyauu
lisbon falls, US
Jul 19, 2012 6:07 pm EDT

I was married to the infamous salesman Chris hussein real name mustafa for 5 years and he is a [censored]bag unfortunately, and maybe slightly crazy from the large amounts of ecstacy used in his younger years.

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lillmiss2121
Edmonton, CA
Mar 27, 2011 4:40 pm EDT

Southside Mitsu is just as bad, and I was financed for my 09 Endeavor. If only i knew the hell i would go through. I want my old cavalier back. LOL. i can write pages on what happen to me at that dealership.

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carla grange
Vancouver, CA
Mar 25, 2011 8:01 am EDT

buying from china is next to treason! how would you feel to know that your great grand daughters will be sex slaves in chinese owned [censored] houses once they complete their goal of world domination? no, dont sell out your own kind for a deal on some garbage you dont need anyway, buy local if you can, from your country next, and from other western countries after that. if not you might as well slit your children's throats and shoot yourself; at least you wont be helping to supply the chinese horde with the white meat they so deeply crave.

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7:45 am EDT
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Mitsubishi car dealer ripoff

My wife and I went in to westside mitsubishi in late December 2010 and dealt with a salesman named chris hussein. He seemed to be a decent guy and we decided to purchase a 2009 endeavour from him for 27000 dollars which he assured us was a good price on a vehicle which they had received as a trade in.

Everything seemed to be going well until we were told that financing had been denied due to the fact that the 2009 endeavour was not listed in the black book and therefore would not be approved by any bank. i wondered how the previous owners had been able to obtain financing since no bank would touch this vehicle, and i decided to do a little bit of digging around.

I found out that legally the 2009 endeavour did not exist since all 2009's were just 2008's being called 09's by mitsubishi and had in fact all been owned by mitsubishi corporate. these rebranded 09's were nothing more than demos probably [censored]bagged by mitsubishi insiders and now being pawned off on an unsuspecting public. further, a search on autotrader.ca showed us that he had overcharged us by 3500 dollars compared to other dealerships in alberta.

we expressed our displeasure with what appeared to be sleazy tactics by this dealership but our slick little sales man assured us that he'd had no idea about the history of the endeavour and that we could trust him to find us something else. like idiots we put our faith in this [censored] bag again, and again he screwed us over.

He ended up selling us a 2010 outlander which he assured us had been "safetied" despite what we showed him were bald tires on the front. We became suspicious of this nest of vipers and ran a carproof check on the vehicle only to find that it was an ex-rental car. We would never have had anything to do with a rental car bought at auction and would have walked away from the whole thing if only we had known the truth.

the next day after taking possession) we took the vehicle to canadian tire to have it inspected. they recommended 4 new tires and a wheel alignment as well as telling us that they found rust starting to form on the "flex sections" of the exhaust system. we phoned westside [censored] bags and spoke to the head [censored] Rick Dyrland and asked for our money back but he refused stating "i don't legally have to refund your money", and "how was i supposed to know it was an ex-rental vehicle", and "i don't have to tell you the vehicle's history". we also talked to [censored] junior, the slick little salesman, and he told us that he had been fired over this, which was quite ironic seeing the snakes starting to turn on one another already. i guess there really is no honour amongst thieves LMFAO. we also contacted shawn blakely, edmonton area rep with royal bank and informed him of the fraudulent circumstances under which we had signed the financing contract. he assured us that the application had not yet been processed and that he would be putting it on hold pending an investigation by the bank. most satisfying of all we filed suit in small claims court against this cast of creeps and served 4 out of the six miscreants whose full names are
a) bart yachimec (served)
b) rick dyrland
c) chris hussein (served)
d) amelia keehn
e) maggie lim (served)
f) 965515 Alberta Ltd. operating as westside mitsubishi (served)
If youve been ripped off in a similar fashion by these ### contact me as we are trying to organize a class action suit as well as put pressure on the alberta government to bring in laws similar to ontario's to protect consumers from such scams.
Just an update on our progress against the ripoff artists at westside mitsubishi.

I got into contact with a representative of the Royal Bank, Shawn Blakely, right from the start of this mess and informed him of the fraudulent circumstances under which we had signed the financing contract. Mr. Blakely put the funding of the contract on hold and instructed the bank to investigate it, which they did thoroughly enough to cancel it.

This is a huge victory for us in that the legal department of the Royal Bank saw right through the westside scammers and wanted nothing to do with this file, nor did they have any desire to be named as defendants in this case, as they surely would have been had they decided to aid or abet the thieves at westside mitsubishi in the furtherance of their offence. Due to the bank's wise decision, we now have only to recover our downpayment and the damages caused to us by the defendants rather than go after them for the payments we would have unjustly been forced to make.

I was in court on friday march 11, 2011 in order to have 5 of the 6 defendants noted in default for not filing their Dispute Notes within the 20 day period allowed by the rules of the court, but was unsuccessful. the court found instead that the Dispute Note filed by Rick Dyrland would count as filed on behalf of all the defendants and that a pre-trial conference would be scheduled.

I am looking forward to this hearing for several reasons, not least of which being the fact that their dispute note seems to have been written by a borderline ###ed child. Not only is the hand writing and grammar on par with what one would expect from a stick boy for the oilers, but they countersue us for $50, 000 because "we did absolutely nothing wrong but the customer has written very rude statements on the internet which hurts my personal reputation and the possible loss of business at westside mitsubishi".

This counterclaim is absolutely laughable due to the following reasons:

A) truth is an absolute defence to libel or slander,

B) the limit in small claims court is $25, 000,

C) the small claims court lacks jurisdiction to hear actions for slander or libel so they will have to raise the case to the court of queen's bench,

D) it totally corroborates some of my most important points, while locking them into lies they won't be able to escape under cross examination

these guys had better get a lawyer and quick because at the rate they are going they are going to lose their shirts. this is especially true if they are stupid enough to take this case to the court of queen's bench where there is no cap on the amount of exemplary damages which may be awarded.

I also can't wait to see their faces when I make my motion for disclosure in this case since i'm going to be asking for the names of everyone to whom the yachimec group has sold ex rental vehicles or ex repossessions or vehicles bought at auction. if they refuse to do this i will be forced to rent a van and drive it around edmonton with a large decal on it imploring past westside mitsubishi customers to run car proof reports on their cars to see whether those reports disclose something different than was told to them by their slick little salesmen.

i think this is one can of worms that will take a long time to close. ill keep you posted.

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Kids Get Ripped Off
Edmonton, CA
Apr 05, 2012 11:04 am EDT
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Rick Dyrland is a scam artist, he even rips off his own children and doesn't pay child support. He is the biggest loser in Edmonton!

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9:42 pm EST
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Mitsubishi customer complaints

Purchased from new in June 2010 Mitsubishi lancer gs4 after taking delivery and playing with gadgets on the car noticed sat nav was a 2007 version my car being 2010 enquired about this and told new version was due out and would receive this free of charge the new version came out in december 2010 when i contacted mitsubishi they gave me the part number and told me to contact my nearest dealer which i did and they wanted to charge me which i refused to pay tried to contact mitsubishi again via email and i am not getting any response.Also took the car for first service 6 months old told me my tracking was out and was not covered under the warranty so had to pay £45 for this to be done, reported 2 more problems with car ie, time on clock skips on 1 hour every time after setting it and driver seat moves down on height adjustment these was not repaired on warranty just fobbed of with an excuse still waiting to here about my repairs 2 months on costing me money on phone calls never again will i by mitsubishi

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Mitsubishi extended serivce plan

I purchase a mitsubishi 60' 1080p dlp hdtv from aaron"s sales and lease ownership in 06/25/2008 paid it off in 06/3/2010. I purchase a exended warranty on07/01/2010 I was told it was with mitsubishi for my hdtv. I paid 137.79 for it. When my hdtv stop working I call mitsubishi to have service done on my hdtv, I was told I didnt have awarranty with them on 03/1/2011 and to call aaron's. When I call aaron's they said have one with mitsubishi, and they would look into it. On 03/1/2011. On 03/2/2011 I was told I didnt have a warranty with mitsubishi. My extended service plan was with aaron's. Was never told that when I bought the warranty or shown the term of the agreement, I was miss lead by aaron's salesman her name was wendy the manager and ray an employee. Now my hdtv is not working an aaron's so call extended service plan say they dont cover part that's not made in usa. I feel I been had taken avantage of. I'am very angry, I have been a loyal costumer every since 2004. I need to be made whole again an my warranty in place an hdtv fixed. I hope we dont have to go to court over this matter. And things can be taken' care of. Very angry an up set!.

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Mitsubishi defective dlp tv

I have a wd-57734 thats just over 2yrs old, it has a defective dmd chip and there's thousands of white dots all over the screen.
I had a repairman come out to figure out the problem, I was told the chip in no way should go out in just 2yrs and it was defective.
I contacted Mitsubishi several times and they will not help even get a replacement part, they also wanted me to pay $150.00 for a repairman of thiers to come out to check the problem, I had already paid $80.00 for the same thing but they won't accept that so now I have a tv that I paid alot for and can't watch. Terrible service, faulty products, stay away from mitsubishi dlp tv's or you'll have to buy again in a couple of years!

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Anthony Coles
, US
Aug 05, 2016 6:44 pm EDT

Funny, I have a WD73737, had it for 4 years no problems, beautiful TV, then got maybe 10 white dots, called mitsubishi, they said it was some kind of engine that cost 2k, they supplied the part free, and I paid a tech to put it in 150.00. While there, he also upgraded firmware for me making TV look better after 4 years than it did when purchaesd. Whole process took 6 days from call to Mit to happy TV time.

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greg roe
Berlin, US
Oct 27, 2012 2:11 pm EDT

ive got the white dots too. very angry

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baseballmom2012
Williamstown, US
Mar 14, 2012 4:07 pm EDT

I own the same Make and Model. I also have thousands of dots across my tv. Unfortunately my TV is out of warranty and they want to have a certified Mitsubishi repairman come replace the chip at a cost of $300 to me. Mitsubishi will pick up the tab for the replacement chip. I paid $1600 for my TV and I have already replaced a bulb which I do consider normal wear and tear but I am not sinking another penny into this faulty product. I was hoping someone knew of a class action lawsuit we could file to get replacement TV's. My only advice to you is to continue to call and contact the Better Business Bureau to report them.

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Mitsubishi fraud/deceptive business practices

Don't buy from megatronics. Ny. Ordered mitsubishi hc7000 for $2679.99. Charged me $3, 129.99, $450.00 extra claiming it has a long life bulb. I contacted mitsubishi, they don't sell a long life bulb. Nor did I receive any extra bulb. I received this projector in its original box. They are high pressure sales and are deceptive in their business practices.

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Mitsubishi horrible customer service

I have been contacting Consumer Relations since 11/10/10 in reference to a television I purchased. I had the TV still in the original box and when I was able to remove it from the box, we discovered that the television was not working. I tried to troubleshoot the isue with the technical department and when they were unable to assist me over the phone they sent out Apex Electronics to see what was wrong with the television. First the sub contractor could not tell for sure how the TV was damaged but he would report his findings back to Mitsubishi. We did not hear anything and so I called on 11/10 and spoke with (J. Chew), as I question if anyone was being honest with me, at 10am EST. He indicated that the TV had physical damage and that it would not be covered and they placed me on hold and contacted Apex Electronics. Now the CSR advised that the contractor could not state for sure if the damage was caused by me or not. I explained to the representative that I purchased two televisions from them within 30 days and one we did hook up right away (and continue to use). The other remained stored in it's original box but I never did anyhing to damage the television. The television remained in the same box and place where it had been delivered. I WOULD NEVER DO THAT AFTER HAVING SPENT THAT TYPE OF MONEY ON A PRODUCT. I am a single woman with a modest income and I can't afford to spend that kind of hard earned money and just throw it away. I had expected Mitsubishi to honor the customer and replace the TV. I was advised that they would escalate the issue and provided me with a ticket number of 2618174.

I stated that I had wanted a manager to contact me back that day on 11/10 and that I would check back if I was not contacted. Well, I was not contacted and I called back again on 11/10 around 11:30am EST. This time I spoke with Lynn, who also said she would not let me speak with a manager and advised me that I HAD to give them 24 hours (this was in response to my request for a manager to call me). I was not happy with this but I did comply and when I called again this morning on 11/11 NO ONE still had an update for me. They only stated that they were still reviewing it and I called at 10:00am EST and this time I spoke with another representative who called himself Joey.

I once again held on the phone for a LONG TIME and asked for a supervisor and he stated that the manager, who he identified as Jan, was on the phone with another customer. I was advised that she would call back once she was finished with the customer she was assisting. I hung up and 3 hours later I STILL did nnot hear from Jan. I called back and spoke with another representative around 5:30pm EST who identified himself as Robert. I advised that I still hadn't heard from anyone in reference to my issue and he again advised that the issue was still under review. I once again asked WHY DID a supervisor not call me back and he said that I had to give them until the close of business. I said they have exhausted the close of business options and I am NOT HAPPY about getting the run around. He once again like your OTHER REPS refused to give me a manager.

Now I am not sure what type of operation they are running but this is HORRIBLE CUSTOMER SERVCE. I was a loyal customer who purchased TWO 60 inch High Definition TV's within 30 days. I DO NOT GET PLEASURE OUT OF CALLING THEM SEVERAL TIMES TO CONTINUOUSLY RECEIVE THE RUN AROUND. I have received rude treatment and have been painted as a liar, WHICH I DO NOT APPRECIATE! I have no reason to SCAM you for a television. Right is right and wrong is wrong. If someone pays almost $1000 for a television with their hard earned money and HAVE NEVER USED THE TELEVISION AT ALL, I had an expectation that this television would be working in proper condition. It came to me in this condition and I had no reason to question that it was not sent to me in such improper working conditions. I expect someone to rectify this situation and rectify it immediately. Mitsubishi is a multi billion dollar corporation and I think that it is a shame as to how they are treating me a loyal customer, who has again purchased two of the same television. I am prepared to continue to escalate this matter as far as I possibly can.

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Mitsubishi sold me a wrecked car

I bought my 05 evo ssl from Quality Mitsubishi in littelton about 2 mounths ago. 2 weeks after i bought it i noticed a loud noise coming from the rear of the car when on a rougher road i pulled over opened the trunk there was nothing there then i crawled under the back of it and noticed that my black car had a red bumper that had bin painted to match the car at one time in its life and the bumper support is hanging from bailing wire just as loose as can be and looking closer i see that the unibody has bin crushed about 5 inches on both sides, so its obvoisly bin wrecked and the carfax that i was shown was clean so i pulled a autocheck and sure enough it was reported frame/unibody damage at auction as of 4/02/08 i call the general manager of quality mitsubishi and tell him what ive discovered he wanted a copy of the auto check so i sent it to him. He wanted proof so we put on the rack at mitsubishi here in the springs and they all agread it had bin wrecked. I told them that i did not want the car anymore being i paid top dollar for a wrecked evo and that i had no idea it was wrecked and its apparent to me they were awhare of the damge its to obvouse to miss with the car on a lift there is no way it was overlooked when getting inspected before the car was on the lot. They said they would (trade) me out of it i said ok, when i buged them enogh to were they will give me the time of day and find me another car they then tell me they are going to give me $6500 less then what i paid for the car so i will be upside down in another evo from paying to much for a wrecked one wich is not worth anything close to what i bought it for. They wouldnt give me the truck back that i traded in and do not seem to care that they completely bent me over on this car. Its against state law to sell a car that has bin reported with damage without telling the buyer before hand. They are not working with me at all. I am mad and shocked that a dealer of that size would treat a customer that way its just rediculous that they will not work with me being it is there fault. I am posting this to try to get the word out to BEWARE of getting treated horribly at Quality Mitsubishi. Even the salesmen and lot techs cant believe that they wont fix there mistake. This is a nightmare that its looking like im going to be stuck with.

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Gearshif
, US
Nov 01, 2010 8:07 pm EDT

Friend never trust any car dealer, especially one of whom sells cars. A dealer's best selling area is near military bases. One personal acquaintance of mine, an officer in the army, sold used cars for over 38 years until he got a 45 slug between the eyes. Here are the gains in selling a used car to service men.

He told me that could sell one used car per year for at nine times to interested service men. These tricks were explained to me.

Take an old wreck with a loud radio as the drawing card. Install new hubcaps. And then add 90 wt oil to engine to cover up motor knocks. Put a real long loud set of mud flaps with bright colors.

Soldiers live from pay check to pay check. And this is the angle used to swindle suckers. Sell an old beat up car for around $300. Give a thirty day warranty on tires and radio. Take a 50 % down payment, balance due in three weeks. Usually, the car goes to peaces in three weeks and the car is returned. And then the next sucker soldier will come along. In one year $600 bucks to made from selling the same auto.

This former dealer said be sure to donate to any city or religious charity. These stickers on a show window makes the dealer look honest. Also have a Bible lying around. This giving the buying suckers that the dealer is honest.

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Mitsubishi air bag

This letter is to inform you that I bought a 2017 Mitsubishi Lancer, Body no. 11201, and Motor no. 5845. Please be advised that, I preferred buying that car rather than any other types of cars, because of my trust in such a great Japanese Company (Mitsubishi CO., ) this trust was built for many reasons such as terms of quality of manufacturing, as well as availability of safety factors, which provide protection and security for the life of car's owner and his family, in additional to the customer service quality with reimbursing its customers for any damages or harmful that could be a result of any defect in your product.

Unfortunately; on August 5th, 2017 I was involved in a huge accident which the safety features are everything in that situation, but what really shocked me was the Air Bag, ! ! ! It did not work at all which resulted in injuries all over my body, so I would like to ask you; where is the Air Bag (which is the principle safety factor in such circumstances)? Where are the safety features? Where are the experience and the big history for Mitsubishi Co.? I think such a matter will negatively reflect on the good repetition & image of Mitsubishi Co., in Egypt & the whole Middle East.

According to the above mentioned facts, I am asking now for a reimbursement for all of the Psychological, and physical damages that happened to me, and all of the time that I was out of work. Please find attachments for the car pictures.
Please be aware that, if I will not receive a positive feed back from their side very soon, I will take the whole issue the legal way by filing a lawsuit against Mitsubishi Co.

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Deborah Ortega
,
Sep 28, 2008 6:32 pm EDT

I took my car in for an oil change, tune-up and anti-freeze replacement. All for about $150 estimated price. They ended up keeping my car for a week. Nobody knew what was going on. They ended up boring out the heads on the vehicle instead of replacing the thermometer. The total repair price was over $1, 400. They told me, "We're all here to make a profit." They have done this before on other items, but this was the last straw. If you go to the Better Business Bureaus website, you will see that they do this quite frequently. They are completely lacking in business ethics.

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Todd
,
Sep 30, 2008 3:27 pm EDT

If you're not getting any help or response from these guys, you should post them on this site, this is for anyone who has been screwed, ripped off or felt that they had been done wrong. The name of the site is www.uradeadbeat.com, it gives you a voice to the people who will not listen. Not only does the person who you are complaining about receive an email letting them know that they have been put on the deadbeat list (as long as you provide email address) but, they will also receive a post card (as long as you provide a mailing address) notifying them too.

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4:39 pm EDT
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Mitsubishi horrible customer service

I bought a car about 2 months ago from Heritage Mitsubishi. It was used. The salesman were unusually pleasant to deal with. The whole experience was almost enjoyable. They worked with us to get the payments we wanted. There were a few issues with the car that they promised to fix (broken cd player, cracked spoiler) and the car only came with one key. We were told it had a 100, 000 mile warranty. Fast forward a month and I put the key in the ignition, and the remote breaks off of the key. So we try to start the car with just the metal key in the ignition. It wont come on. Apparently its a security feature of the car. So we jam the key back into the remote and carefully turn the car on. We drive to the dealership and tell them that we need a new key. They tell me that it will cost 80.00 for a new remote shell. I tell them that since I have only had the car for a month, I don't think that I should have to pay for it. They talk to my salesman, they talk to the manager, none of them will approve it, so I leave mad. I call and speak to my salesman to see why he wouldn't approve it. He asks me "If you had a flat tire would you want us to replace it?" Um no. Tires aren't made by Mitsubishi. My key and remote are. They need to stand behind the products they represent/sell. He actually hung up on me. So I waited a day to cool down ( I was MAD!) then I called to speak to the manager. I told her how happy I was with the car buying process but how disappointed I am in the customer service after the car purchase. She agrees with me and offers to sell me the key at cost and to work on getting the other things fixed. She tells me she will call me with the price for the key. I never hear back. Fast forward two weeks and the remote completely breaks into several pieces so I am forced to go buy another. I get there and my file has disappeared in their computer system. It takes over 30 minutes for them to find me in the computer. Finally, thanks to the one nice guy in the service department (the manager of service is rude), I get my key. I still haven't heard back about the other things getting fixed on my car. I really enjoyed this car when I first got it, now, with the way that I have been treated by the dealership, the car is no longer fun and stress-free.

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Update by JessicaMO620
Nov 02, 2010 4:43 am EDT

UPDATE************** One month after this fiasco, I received a check in the mail reimbursing me for the cost of the key. They didn't try to contact me or anything. Just sent the check. I was very pleased and surprised. I guess there is someone at this dealership that is trying to do right by the customer. Good for them!

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Mitsubishi I definitely wont be purchasing my car from them

In todays economic climate, one would assume that any motor vehicle dealership would put a huge emphasis on customer service. I am currently in the market for a 3 door Pajero. I recently visited the Strijdom Park Mitsubishi Dealership to inquire about purchasing the car. After walking in, I was not attended to at all, all the sales assistants just looked at me and continued looking at their computers, I decided then to look through the vehicle myself as they had one standing on the floor. After completely going throught the vehicle, I decided that they obviously don't need my business and I walked out. This kind of service really taints a dealerships image. I definitely wont be purchasing my car from them!

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2:35 pm EDT
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Mitsubishi obnoxious salesperson

I contacted this dealership for Internet pricing and encountered this pompous, ignorant, ### -- Howard Helms. Mr. Helms is so motivated to make another sale, he has no concern for his fellow 300 million fellow Americans. Here's the email thread:

RE: Important Thank You‏
From:
Sent: Wed 6/30/10 12:03 PM
To: [protected]@qualitymitsubishi.dealerspace.com

Dude! You're fired before you're hired. You're ridiculous and ignorant. This is the worst recession since the recession of [protected]. I'm just waiting for the better rebates on Kias and Mits.

--------------------------------------------------------------------------------
From: [protected]@qualitymitsubishi.dealerspace.com
To:
Subject: Re: Important Thank You
Date: Wed, 30 Jun 2010 14:55:11 -0400

Hi Robert,

I appreciate your input. We are having a great month. And I do believe the economy is great. I also know that when you decide to purcahse a vehicle I can help you find the right vehicle at the perfect price. Just let me know when I can help you.

Thanks Howard

On Wed, Jun 30, 2010 at 11:52 AM, wrote:

In future emails to prospective customers, do not include this: We are having a super month and it appears that the economy has gotten pretty good for the car business. But like I always say the economy is only as good as the individual sees it. Meaning if you are doing well the economy is fine. If you are not doing so well the economy is bad.

It doesn't read well.

From: [protected]@qualitymitsubishi.dealerspace.com
To:
Subject: Important Thank You
Date: Wed, 30 Jun 2010 12:05:09 -0400

Hi, Robert,

Thanks for letting me know you will not be in today. Some incentives change and there will always be reasons to buy or nt to buy. When you are ready to buy please let me know what I can do to earn your business. We are having a super month and it appears that the economy has gotten pretty good for the car business. But like I always say the economy is only as good as the individual sees it. Meaning if you are doing well the economy is fine. If you are not doing so well the economy is bad.

I just want you to know that whenever you are ready I will be here to help you in any way I can.

Thanks

Howard Nelms
Internet Manager,

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Wendy Nicole Roberts
, US
Oct 05, 2010 6:57 pm EDT

Robert,

In the emails Howard sent you he was not rude or anything all he said was that he was ready to helpyou when you are ready to purchase a vehicle. You are the arogant pompous ###. maybe the econmy is bad for you and that is why you are so hard on Howard. Everything is always in the eye of the beholder. Grow up and realize that you were wrong in this situation and not Howard he was nothing but nice to you. You are so wrong for filing this complaint. There is no better dealership then Quality Mitsubishi and the staff there is Great I purchased a car from there and have gotten e mails from Howard as well and NEVER felt the way you did. You need to get a life!

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not-a-complainer
Paris, US
Jul 09, 2010 4:06 pm EDT

dude you're the this pompous, ignorant ###. Where do you get off telling him how to word his emails. He never came back with a pompous remark. And he's right about the economy. You were a real jerk in your responses...he wasn't.

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2:23 pm EDT
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Mitsubishi useless service center

I bought a brand new car and i am surprised to see the irrsponsible way the car serivse is handled .. i fear that i this may cause my life with an accident due to lack of serive done.. The people are very arrogent and irrrisponsible at service center at dubai and they donot care about the service of the car... I would like to bring to the notice of the manage ment of Mitsubishi motors plz pay attention to you dubai service center on sheik zaied road...

I want to sell our my brand new car so that i donot face risk of my life ... mitsubishi seems to have forgoten the value of coustmer life and no attention is been paid at coustomer service...

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Rick
, US
Mar 16, 2009 5:45 pm EDT

I first bought mine in Nov of '07, it broke down 4 months later, now a little of over a year and its broke again with the same problem no picture only sounds, it then shuts itself down and leaves a red light blinking. Same as the first time, when the light tube had to be replaced. I always read that Mitsubishi had such a high quality rating, I don't believe that any more. I now own two Vizios which I'm happy with. Don't know if I want to put money on another tube when they only have a 6 month warranty and some have only lasted 4 months.

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A.aboulazm
, US
Nov 09, 2010 3:58 pm EST

This letter is to inform you that I bought a 2008 Mitsubishi Lancer, Body no. 11201, and Motor no. 5845. Please be advised that, I preferred buying that car rather than any other types of cars, because of my trust in such a great Japanese Company (Mitsubishi CO., ) this trust was built for many reasons such as terms of quality of manufacturing, as well as availability of safety factors, which provide protection and security for the life of car's owner and his family, in additional to the customer service quality with reimbursing its customers for any damages or harmful that could be a result of any defect in their production.

Unfortunately; on August 5th, 2010 I was involved in a huge accident which the safety features are everything in that situation, but what really shocked me was the Air Bag, ! ! ! It did not work at all which resulted in injuries all over my body (Face, Chest, Ribs, Nick, and Spine) plus the problems that I have been facing in my social life specially with family, friends, and co-workers. In additional that I was out of work for 2 months because of all of what I previously explained, so now I would like to ask you; where is the Air Bag (which is the principle safety factor in such circumstances)? Where are the safety features? Where are the experience and the big history for Mitsubishi Co.? I think such a matter will negatively reflect on the good repetition & image of Mitsubishi Co., in Egypt & the whole Middle East.

According to the above mentioned facts, I am asking now for a reimbursement for all of the Psychological, and physical damages that happened to me, and all of the time that I was out of work. Please find attachments for the car pictures.

Please be aware that, if I will not receive a positive feed back from your side very soon, deeply sorry to inform you, that I will take the whole issue the legal way by filing a lawsuit against Mitsubishi Co.

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Irving Rodriguez
West Caldwell, US
Aug 05, 2009 1:07 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Submitted gas rebate with original receipts since January 2009 and have yet to receive a gas redemption card. If we are not going to receive the gas rebates please inform us so we can take further action.

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Aprasad
, AE
Nov 20, 2014 12:13 pm EST

I gave my new Lancer Fortis for the first service at the Al Garhoud branch and a couple of hours after the delivery, found that the windshield has been scratched as if the wipers were used with out water.

I am very much dissatisfied with the service center's careless attitude and would like to raise a complaint against this.

Hope my request would be heard and will be looked upon.

Have emailed the company to contact me at the earliest will also visit the Service Centre again to see what best they can do.

Will update you guys.

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Go rio
, AE
Oct 02, 2014 11:10 pm EDT

Good thing I read all this comment I'm about to finance the outlander, change my mind and I'll go with dodge durango

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Cath C
, AE
Sep 21, 2014 6:28 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Also agree with all comments above, about the SZR workshop : the staff is arrogant, incompetent, rude and don't take any responsibility.
They blame the customer rather than look at their own failings (Iike forgetting to order a part, that I had ordered in advance of service, I even called twice and spoke to two different people to make sure the part would be available ...). Very frustrating.
They haven't improved a bit in 8 years !

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Ghazala
, AE
Sep 19, 2014 2:18 am EDT

I have 2014 pajero brand new after 1000 km ac gone repair again 1500 km ac gone now 3500 km ac cooling is not balance abnormal cooling very cold then hot again very cold and hot ac mechanic he don't know what is the problem this is new car this people fail can not repair now they start drama remove plastic from seat park in shade . Suv price dihams 101000.00 now where i go to repair this if company people cant repair

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Mohammad Ayub
, AE
Jul 19, 2014 3:07 pm EDT

I given my car in sharjah service centre for accident claim. after one month today i call them, regarding my car when i can collect. i surprise with their answer that today they will start work. i dont know what will happened and when i will get my car. its too much for anybody.
How anybody will go for Mitsubishi again if this kind of service will be provided by them. At least for me i will never choose al habtoor for any reason in future.

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Laila110
, AE
Jul 04, 2014 7:51 am EDT

Thankyou for your comments
I apreciate when people post their experiences as it does save others from falling into the trap
Almost bought a car there...phew!

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NF2014
sharjah, AE
May 05, 2014 8:17 am EDT

I have a feeling that I'm going to log a complaint soon about Garhoud Branch, as I can already spot some impressionism.
Isn't it supposed to be much better than a normal garage ! I didn't feel comfortable regarding transparency as well.

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Mitsubishi bad performence in beach

from.
B.RAJAN
chennai.

Respected sir, .two month ago we had purchased a MONTERO with your dealer.(MAYA MOTORS, ADYAR, CHENNAI.6OOO2O).on purchasing your vehicle MONTERO we are very sad to say that we are not satisfied with your car montero.because before the first service we had faced many problem with your make MONTERO.but now on 28.2.2010 we went to beach in montero and we tried to drive in beach and we were sad that your vehicle MONTERO which is worth of RS.4900000 does not moved in sand.hence we took our vehicle to authorised service center(MAYA MOTORS)were we purchased our MONTRO.1.3.2010 we leaved our montero in service and we said our problem.then they took our montero for service and the GM asked 2 days time and we were ready to give their asking timing to make our vehicle good.2 days ago we called to general manager and asked wether our vehicle is ready or not.and he requested us to give onemore day and we gave four days timing to make up our montero ready.on 5.3.2010 we called to GM and went to service center to take deliver our car MONTERO.we went test drive with your montero tecniciant in beach side and we found that the car was not moving in sand and it reach to the high temperature and a big smoke came from the banet.i have attached that picture for your reference were your machanic were confused what to do and we are sad to see that a new vehicle reaches high temperature and coming smoke(wether your make montero is a outdated jeep).we were very sad to say that we are ready to give CASE IN THE COURT.because we had PAJERO before purchasing MONTERO.PAJERO will go good on beach side.then why not montero go.so we are ready to give case on your MITSUBISHI MOTOR and we are ready to give this to the press dont try to cheat the public.we were very sad on purchacing your vehicle MONTERO.(SO WE REQUEST YOU TO RETURN OUR MONEY OR GIVE THE MONTERO CAR WHICH GOES IN BEACH)
THANK YOU
B.RAJAN, CHENNAI
CONTACT:[protected]

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Mitsubishi oil pan

I'd just like you to know that we own 4 mitsubishi's in our family. but i can assure you that there will be no more! i have a 2003 outlander, and through no mistake of my own, such as denting grinding or any other accidents, other than the fact that the oil pan corroded through. the car is only 7 years old! i owned a buick regal, that was 15 years old, and never had this problem. in fact, i have never heard of an oil pan rusting through in my life. im out 550 dollars because mitsubishi either installed a faulty part on my vehicle, or just plainly made an inferior product. either way, im going to have to come out of pocket for a part that is known to have to face the elements. i just wanted to share my dissatisfaction with mitsubishi with others and to warn them of inferior products. and hopefully save them a little money in the process. if i can help just one person who reads this, it was worth writing.

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Mitsubishi stealing to costumers

i went to this dealer to buy a car 3 or 4 weeks ago i had 1200 dollars with me, they show me all the cars and they show me one specific car and they say that for my credit it was the one i can get, they ask for 1700 down payment i spoke to the salesman and i explain to him that the only money i had was 1200 for the car and to buy an insurance, the salesman too courteus told me that he was gonna help me getting that car he ask me if i can use 800 down payment and 400 to buy the insurance and the rest of the money i could bring it to them before the end of the month he told me that doing that i was going to take the car, when i ask him for how much it was gonna be the monthly payments he assure me that it was not gonna be more than 300.00 but the buy will be ready when you finish the down payment it was great i take the car to my house and i was really happy, but the nightmare start the next day when they start calling asking for the rest of the money and for a few documents, iwas counting on my brother to get the rest of the money but he got a situation and he was unable to give me that money i went to the dealer and i say look i dont have the rest of the money you told me to wait until the end of the month and has been just one day and you are already asking the money when i say take the car back and i want the money back the salesman told me that the car was already on the streets that he cant accept the car and that if i was going to do that i was going to lose my down payment that he was going to give me until my next paycheck, on the next day they keep calling asking for some documents and for the money i went to the dealer to speak with the manager and he ask if we had the rest of the money i explain to him that the salesman give me time until my next paycheck, but for the bad experience that i was having i didnt want the car i explain to him that i never sign a paper for the financing, he ask me if instead the rest 900 i can get borrowed just 500 with the documents so we can close the deal i say okay let me see what i can do, i ask the money to my mother and i went to the dealer to close the deal i give them the 500.00 and i went to my house with the hope that the next day i was going to sign the papers, for my surprise they call me in three days asking for another 500.00 dollars more, i went to the dealer frustated to give them the car keys and to get my money back but the manager EDDIE KHODR told me in a disgusting way i cant give you your money back because you were using my car and i say i didnt steal the car you gave it to me, the salesman use the phrase im going to help you, and all that was a BIG LIE i never sign for any financing you actually get me the three weeks promising the car while i was using it. please if youcan help me i use 1300.00 for the car and i use 400.00 for the insurance and they took it all, please advice . thanks . Leandro Polin

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