123DJ.com / Mini Max Electronics
Reviews and Complaints

Same as Rick I placed my order, after received a order confirmation and a order number I awaited shipping notice and nothing! so I emailed the email address which is on their web site and "nothing" I can't find out the status on my order. I am becomeing somewhat upset with them My order was placed on March 22/ 2010 and after seven working days I normally hear something on shipping. Is this site a rip-off site?

So how did it all turn out?

The only reason I gave them one star is because I couldn’t leave it blank. These people are scam artists. I purchased a package from them that included two speakers (one arrived broken), a turntable (very small and they made it seem bigger on the pic), speaker covers (that never came), two lights, and some cheap headphones. When notified about the damaged equipment, my small turntable return, and notify them I did not receive my speaker covers I was given the run around. It has been 3 weeks now. I have not gotten my covers, they have not exchanged the speaker, they have not given me any info on where to return the turntable, and I have been treated rudely, I have called SEVERAL TIMES, I filled out their bs return form but of course no one has responded and it’s been a week. They hardly answer their phones during advertised operational hours, and I’ve even been hung up on! At this point I’m going to have to get a lawyer just to get my items. This is ridiculous, I wouldn’t suggest my worst enemy patronize this place!

This was almost a month ago...
Fast forward to today. After about a month, I received my return sticker for my damaged speaker so I took it to fedex to ship it and to return the turntable. They called me to ask what did I want to do with the turntable after I explained I wanted to return it several times. He offered me store credit instead, smh. Ok. Surprisingly my replacement speaker shipped out almost immediately. I received the speaker a few days later and my husband plugs the speaker up and it’s shorting out every time you play music on it. I have once again filled out the return form (over 3 weeks ago), no contact has been made. They never pick up their phones, they never return calls. The staff is disrespectful and nonchalant about their online customers and their money. I am currently waiting for a return phone call even though I’m sure not going to get one or my speaker. OAN I still haven’t received my speaker bags the were on “back order”. I wish I would have seen this website prior to purchasing, I would have avoided this place like the plague.

I am so disappointed that I didn't see these reviews before ordering a Pioneer S9 Dj mixer from 123Dj.com. The order was placed December 8 with the promise that the mixer was in stock and would ship the next day at the latest. I placed the order with Neil and asked directly if the mixer would be brand new and sealed and he said yes. The reason I asked i because i noticed that on their site they were selling used/resealed mixers and I absolutely did not want a used or returned mixer. Long story short. They never sent a shipping confirmation. I called the next couple days and on 10th they provided a tracking number. It showed that a label had been created on the 9th but the mixer hadn't shipped. The mixer shipped the 14th and I received it the 19th of December. Not what we agreed on, but I figured, hey at least its here. Until I opened the box. It was double boxed and the inner mixer box showed signs of distress. It had clearly had a shipping label on it previously that had been torn off taking some of the pioneer label with it. And the box had been opened and re taped shut. Poorly... To say the least I was very dissapointed. I paid for a New mixer. I waited an extra week for a New mixer. And in the end they send me a returned used mixer.
I took pictures and sent them to 123DJ using the email function on their website with a request to return the mixer and they didn't respond. I Sent the same directly to Neil at their direct email address info@123dj.com and still no response. I've attached pictures of the package I received. Does this package look new to anybody? I will be sending a certified letter tomorrow and doing a chargeback if necessary. This is so disappointing. I could have gone to Guitar center and had a brand new mixer in my hands for $40 more. Hardly worth the discount!

What ever you do! Don't get lured in by their promises that the items are in stock and the free shipping! You will more than pay for it with the trouble this company will cause. They are not honest and will not ship you what they sell you. And when you contact them to correct something they've done wrong, they will waste your time.

I will never buy from 123 DJ again it's just not worth the headache

I will never buy from 123 DJ again it's just not worth the headache.

I ordered some speakers from this company to no avail. Called to get an order status and was on hold for an hour. Called back again to be put on hold for another 30 minutes. Their customer service is the worst I've ever experienced in all my life. All 48 years of it. Those of you who need tech support...forget it. They will not help you. Try another online store with better service...Peace & Blessings!

please don't buy from 123 DJ they lied to me and sold me a resealed speaker.
I placed my order over the phone and the sales guy said it would be a brand new speaker.
When I finally received my speaker after almost 25 days later the speaker looked to be used and had couple of dents and scratches. I called them about 10 different times and keeped on getting the runaround. They may have a cheaper price on some items but it's not worth the time and the headache.

DO NOT DO BUSINESS WITH 123DJ !

Placed an order in May 29th for my daughters 1st BDay June 22nd. Products showed up at the end of July. No communication I had to keep calling them to find out the status. Mid July I cancelled my order and they said that they cancelled it. The order showed up at the end of July. Numerous phone calls. Neil is a layer. Sent products back and still have not received a refund. Its now October 17th. Don't learn this lesson the hard way. Just stay away from 123DJ. WTF. How many complaints does it take to put this ### out of business. He now has my money and his product back. What a ###.

Headache is a understatement with company . Try getting JBL PRX635 value pack speakers from them. received one pair of speakers in Dec. 19 one is damaged . Received the second pair Jan.5 2012 preface shape.I do believe the first set has been used I'm still waiting for the speaker covers and probably will never see them. This whole order was in early Nov. 2011. After several calls to a so called manger named Elliot I just gave up. ill take my lost and run. I wish I had caught this complaint sight earlier .
Bhanlin

I am going through a nightmare with 123dj right now. I wish that I had seen these comments before ordering. I of course, now know who NEIL is and have yet to receiva a refund for items that were not in stock and canceled by me. It has been one promise after another an this is the worse customer response that I have ever experienced. After 45 days of promises every other day, I finally just contacted visa and filed a transaction dispute to get my money back. But this means that they had to cancel my card and reissue a new one. DO NOT USE THIS COMPANY, OR YOU WILL BE SORRY X 50. I HAVE MADE 6 SUBSEQUENT PURCHASES FROM ZZOUNDS, RECEIVED SHIPMENT NEXT DAY OR SECOND DAY AND HAVE TOTALLY BEEN BLOWN AWAY WITH THEIR SERVICE (ZZOUNDS IS THE ONE YOU WANT). THEIR PRICES ARE NOT QUITE AS LOW AS 123DJ, BUT TRUST ME, SPEND A FEW EXTRA DOLLARS AND BE HAPPY AND HEADACHE FREE!

I definitely agree that 123dj.com is a ripped off online store I have very bad bad experience to the recently, to begin with I order a case from this guy voice name ELY, I was being told that the case is in stock and ready to ship, wow amazing store they have everything in stock so I paid it thru paypal which i know is one of the safest way .(GOOD THING FOR ME ) then after A week this Ely guy called me and telling me that now the case is in back order, wow! this ain't not good they lie to there customer! I said it fine it s happen all the the and being told buy this guy ELY that he's gonna issue me a refund and its been almost 3 weeks I never received my refund ...HEYYY whats going on this guys don't know how to do business especially customer service and believe it I' wll not, ever, ever, ever recommend to shop in this website 123dj.com