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Microtek / UPS not working even after several complaints

1 India Review updated:
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I bought the microtek 800 VA double power ups from Nirman computers in Sept 2007 for Rs.3000 till last month it was working fine. Then i did not get the required backup. One power fails, the ups switched off automatically immediately. 1. I took the ups and carried it up to your service center and asked to do the service. They said "on site service is available" and i took back the ups2. I made the complaint over phone No.940 on 16/7/2008. They attended within 2 days and changed the battery. I charged the battery for 2 days and started using it. When the power failed, it went off abruptly immediately.3. again complaint no 70546. They came and changed the fuse, again When the power failed, it went off abruptly immediately.4. complaint no 1073, they took 10 days to come and that too after making more than 100 calls. Then too the same problem5. Complain not 35052, they came in 7 days, and again the same problem. The backup does not last even for one second.6. Again complaint no AUG27. No action yet.7. I made complaint to Nirman computers and he asked me to talk to MR Sanjay Mathur yesterday. And yet no action taken. My hard disk has crashed more than 3 times due to this and my work is affected. You know the essence of a UPS.

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  • Md
      13th of Sep, 2008

    i am a reseller, i have purchased one micritek 800 va double battary ups, still it is under warranty, several time i called mr lalan jhan (service in charge, kolkata) since last three months and now he said many slang languages to me and said not to give warranty. if i did not get any proper service within monday i will go for CONSUMER FORUM as i have all paper documents.

    0 Votes
  • Pe
      11th of Apr, 2011

    You can take the dealership of PEPTELLER Inverters - India's only branded company providing LCD display in Square wave 600VA & 800VA models.

    Contact: 0121-2400792

    0 Votes
  • Pe
      11th of Apr, 2011

    PEPTELLER Inverters

    India's only branded company with LCD Display in Square wave inverter models 600VA & 800VA. There are many benefits of LCD Display.

    1. Displays Load % while in backup mode: You can adjust your load to keep the load % at 50%. You will get double backup time. This is not possible with LED Inverter.

    2. Displays battery status: You can know the battery charge status just like you see in the mobile phone. So, you can adjust the usage of inverter according to battery charge status and get backup when it is really required.

    3. Display faults and their corrective measures: In case of Overload, the warning message of "OVERLOAD" is displayed alsong with "SWITCH OFF EXTRA LOAD". You can easily correct the problems.

    There are many more benefits. Please see attached product brochures.

    To know more:

    Log onto:
    Or write a mail to: [protected]

    0 Votes
  • 3k
      17th of Nov, 2013

    sir aap ka microtek ka inverter bilkul baikaar hai agar 1 baar aap ki compny waaly agar thik kr ky chly gay to inverter ka bhagwaan hi malik hai mainy aap ki compny ky 2 inverter
    3 KVA ky liy hai laikin mai aap si satisfaide nahi huaa aap kuch bolna chahogy to call me
    my mobile no.. 9675331055 &0135-2532985

    0 Votes

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