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Michael Kors / did not received the product

I paid abou 135 euros for trhee bags of Mickael Kors, but until now i did not received. I tried to have some informations, send mails but i did nit received ansewer.
Copy the mail:
Em 25/02/2016 12:00, "Anabela Oliveira" escreveu:


Em 15/02/2016 23:17, "Anabela Oliveira" escreveu:


Hello


I made this shipment on 15.01.2016.

I read that it should take about tem days to arrive, but until now i did not received anything. Why?

O already paid, almost 135 euros (according whith the mail)


I hope that you have one explanation.

Thanks.


Anabela oliveira


2016-01-15 2:08 GMT+00:00 :


Dear Sir or Madam,

Your order is successfully placed and paid.

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Ⅰ. Any questions about the shipment, please click 'contact us' on Merchant’s website: www.onlinemichaelkors.com or email to [protected]@163.com to consult with the merchant.

Ⅱ. HDTF Co., Ltd will be shown on your billing statement.

Ⅲ. The amount showing on your statement will be a bit different from the price on seller's website according to the foreign exchange rate of the bank. You can contact the bank for more information. We appreciate your support and understanding.

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P.S.:


The reference for this order is:

Am
Mar 13, 2016

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