Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

Metro Pcs / not user friendly

TX, United States Review updated:
Your website routes me to stores that are NOT near me at all. I called the numbers and have spoken to a total of 8 people, NONE of which could understand that I am in Irving/Las Colinas. EVERY one of your competitors is on MacArthur and you are not. I tried calling the customer service line and it kept routing me back to the auto attendant. The site is not updated because I called a supposed location for you, a Target, who had a phone. No metro pcs plan, just the phones. Very misleading. This does not warm me up to using this company at all. I mean if this much hassle just to get a plan, I could only imagine trying to get something resolved! It has been since Monday, 10 phone calls, 2 drive by's and 8 people and I have had no success finding a store to sign up on the metro pcs plan. How do these guys stay in business?


Sort by: UpDate | Rating
  7th of Mar, 2011
Agree Disagree 0 Votes
Hey I have Metro and recommend if you are having such trouble, you shouldn't have taken half the trouble trying to get a plan.

Post your comment

MetroPCS Logo MetroPCS
Customer Service
Overall Satisfaction Rating

365 Reviews
MetroPCS Wireless, Inc. PO Box 601119
United States - 75360
+1 888 863 8768
View Full Information

Reply to