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Metabolic Research Center


Very disappointed with HCG and center

Complaint Rating:  81 % with 21 votes
81% 21
Contact information:
Metabolic Research Center
Midland, Texas
United States
Very disappointed in the center and the diet. I wish I had read the complaints before joining. I too was charged like $299.00 to join and left without one thing except what to eat for 3-4 days. During those days the diet wasn't that bad. But when you return, you have to buy all these products and given an 800 calorie diet, which is very very hard to adhere to. I was pressured to buy an extra bottle of HCG at a discounted price, and under the impression that the 2nd bottle would be needed, even though I told them I only wanted to stay on the dietn for 30 days. I have followed the diet religiously for 3 weeks and have not even used a 1/4 of one bottle of HCG. At the time of purchase, I had no idea what the bottle looked like, the amount in bottle, and what little amount I would be using. After 3 weeks, and puchasing additional products, such as their protein drinks, I tried to return the unopened products, plus the extra bottle of HCG. The center makes it very clear that they will not honor any returns, even though they are not opened. I had bought these on a Monday and tried to return on a Wed. I was told they did not think it was good customer service to sell items returned, even though they were unopened products...However, they have a basket of opened products of individual envelopes which allows a customer to exchange products they do not like for something else. I will stay on the diet the remainder of this week to allow me to use the products. I have lost weight, but not at a pound per week as they claim the diet works. I am a firm believer now that anyone can lose weight on an 800 calorie diet, without all those other products and the expense. If you go to one of these centers, please check out the diet food plan before you commit. I can assure you will be get very frustrated at eating 4 egg whites each and every day for breakfast. There is absolutely no variety allowed. And you can forget any eating out. You are a diet hermit. Their advertisement (brochures) also claim you are monitored by a physician. I have not seen one yet, even though I visit the center twice per week. Oh and by the way, when I tried to return the products, the manager said they could switch me to another program which usually costs over $200 but they would waive that fee...but of course I would have to continue on their products...Yea right!
Complaint comments Comments (2) Complaint country United States Complaint category Diet Products


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A  5th of Aug, 2011 by    0 Votes
I had the same experience in Jacksonville, FL in 1999. They were not using the HCG at that time but I was pressured into buying their products twice a week for about $200.00 each visit. i was with them for about 6 weeks and had never seen anyone but a sales person. I was visiting for 3 weeks before anyone asked if i had done Ketone Strips. Apparently I was supposed to be doing Ketone checks every visit. There only priority was selling product.
I switched to Atkins and begin losing weight much faster than MRC programs. No expensive products to buy.

ENM Jacksonville, FL
N  2nd of Feb, 2016 by    0 Votes
That is too bad you had such a lousy experience. I used to work for the company and watched so many people lose 20, 30, 50 several even 100 + on HCG. One thing I can say, 1) there is NO gray area. you have to follow it properly. If you do not take in the extra protein (which is a non animal fat, no to very low carb source) you will in fact lose muscle mass. Even Adkins approaches the higher protein. But if you take in additional fat or carbs while on HCG, it just won't work. I know 800 seems low, you must have been doing the drops, takes a lot more of those as it was a non Rx and a lower dose, but if you do the plan correctly, even the 800 cal will feel like too much. Your body actually utilizes your own stored body fat for the energy source. I witnessed too many people whom had never had success achieve their goals. Sorry your experience was not as awesome as it should have been. I am not longer with the company, but do believe in their products so I continue to but them. Not the protein drinks as I am not trying to lose weight, but I still use the meal replacement shakes & love some of the herbal support.

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Metabolic Research Center Logo Metabolic Research Center
Customer Care Service
20827 NW Cornell Rd Ste 200
United States - 97124
+1 800 501 8090
+1 503 726 0404
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