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Mercury County Mutual Insurance / refusal to pay clain

1 Magnolia, TX, United States Review updated:
Contact information:
Phone: 281-259-5985

Luis Sanchez hit me on May 1, 2009. Texas State Tooper came to the site of the wreck. The DPS officer ticketed Luis Sanchez and told him he was at fault. YET, his insurance company Mercury County Mutual refuses to fix my car. They are forcing me to either get a lawyer or go through my insurance company. I will be getting the lawyer. The lady handling the claim Kawana has been very rude and unprofessional. She has refussed to answer questions. She has hung up on my husband twice.

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Comments

  • An
      1st of Jun, 2010
    +1 Votes

    I am having the same problem with the same person Kaywana. The other guy was at fault and we are still trying to fight it.

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