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Maxis Communications / staff

Ipoh, Malaysia
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I was at maxis service centre ipoh greentown branch on 2nd February 2017 approximately 1pm. I was served by a staff with his name tag Ashraf at customer service counter. I was about to clarify regarding the supplemental line.
Throughout the conversation, he was quite rude to me and with his poker face. I felt insulted the moment when I was asking about whether I can separate the the principle line from the supplement line, he answered: how you gonna separate? The number you're using is principle line! And it's still under contract. How you separate?
I hope there will be improvement with the services and not making me as if I'm asking stupid questions.
Thanks.

Ha
Feb 2, 2017

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