Marshalls / not crediting a return after 2 days of purchase
my husband bought a halloween candle and a set of body lotion and soap from marshalls. When i went back to the store 2 days after the purchase to exchange the named products, i was told by the cashier that she can't take them back because these items aren't their merchandise !!! She was a blonde mean girl, i think her name was Liz... She's always very rude with customers and made me wait for a long period to tell me that she can't take the items back despite the presence of the receipt and the stickers on the untouched items!!!
This isn't the first time i had to deal with customer service issues at Marshalls!
More Marshalls Complaints & Reviews
- Marshalls Department Store - unfair employee hours 
- Marshalls Department Store - refusal to honor posted return policy without cause 
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