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[Resolved] Maple Call / random bill

1 PO BOX 57109 STN A, TORONTO, ON, M5Q5M5, Canada

I received a bill for $9.01 even though I cancelled my services with necc three months ago. I have no association with necc or maple call and hence, there is no way I would pay this bill.

Is there anybody here that can provide the best course of action on how to report this fraudulent bill? What is the process? How can we ensure random companies do not take advantage of peoples information to try to make $?

If someone could provide a process, it would help everyone here.

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Maple Call Customer Care's Response, Feb 05, 2019

    Dear valuable customer!
    Please provide us with your contact phone number and your customer ID and we will contact you back. You may also write us directly at [protected]@maplecall.com and our team of experts will assist you with all questions and concerns.
    Thank you
    Maple Telecom customer care team

De
Feb 3, 2019

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