Malindo Airwayscustomer service agent

His name is Albert.
He is racist.
Did not allow correct information.
He does not deserve to be part of such great airline service.
He asked us to reset our bags as we are only having 18 kg however we donot have hand carry. We reset our bags and gone to the next counter. She did not say anything. Albert came to tell her about us as a returning customers but lady was not racist and allowed us what we were carrying as we were having right amount of weight.
I would like to take action against him.

Nov 25, 2018

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