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LuluGal / Return/exchange products

shanghai, China

3-3-17 Order number - L1703040508582362, I ordered 9 swimsuits. I want to keep 3, return 3, and exchange 3. I have called the customer service number and no one answers. [protected] between 5:30 pm and 2:30 am EST. I have tried to use their live chat customer service option on their website, but the responses are canned responses and do not address the complaints and questions put forth . I need a return merchandise form and their return address in order to return the 6 swim suits. I cannot get them to give me this information. I have submitted 2 tickets. 4-3-17 9:33 pm Ticket SN T1599183915, and 4-5-17 12:29 pm Ticket SN [protected].

Ca
Apr 04, 2017

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