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LTD Commodities / payer [protected]

1-5 United States

Ordered 5 giant plaid monogram gift bags. Order came with only four. The fifth I ordered was with a "V" and apparently that does not exist. I submitted a check, number 1333 dated Nov 1, 2018 for $103.81. The actual invoice was for $94.83.
If the product is not available, can I expect a return of the additional money submitted?

Order information: Ruth Duheme
7780 Maple Ave
Holland Patent NY 13354
Confirmation #: [protected]
Order Date:11/06/18
Shipment#: [protected]

EMAIL: gduheme38@outlook.com

  • Updated by Gordon Duheme (for Ruth), Nov 19, 2018

    Submitted 11/19/2018

  • LTD Commodities Customer Care's Response, Nov 21, 2018

    Hi Ruth - Thank you for answering my call yesterday. I wanted to reach out to apologize for the upset and disappointment this issue has caused. We know you were planning on giving them to several important members of your family. We are so sorry we could not provide you with the bag in V to give to that special member of your family. Please know your refund has been processed and will be on it's way very shortly. We wanted to thank you for bringing this concern to our attention. And we hope you have a wonderful holiday season!

Go
Nov 19, 2018

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