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LICHFL Financial Services / Housing loan

1 India

Loan number [protected]

We received a letter dated 10/08/2018 about change in rate of interest to 9.10% . However, the letter was dispatched on 30th October 2018. How can a letter get dispatched so late?
Also note that the interest is shown as 9.4% in the LICHFL portal. Please clarify which is the correct data that we need to rely upon.
We as a customer gets confused about this irrelevant and inconsistent data provided and maintained by LICHFL.
When i tried to log in a complaint through customer portal, the location is not getting picked up and not allowing manual updation as well.

Nov 3, 2018

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