Liberty Medical Supply / Incompetent customer support

Port St Lucie FL, United States

We tried to order diabetic insulin pump supplies from this company for my husband who is on Medicare. After multiple phone calls to them and repeated requests from them for documentation from our doctor (which was sent to them over and over), we were told that they did not service Medicare patients in our area! They had our address on file and NOT ONE "customer service" rep said they didn't supply our area. These were foreign reps and obviously were not trained well, if at all. STAY AWAY FROM THIS COMPANY!

Feb 5, 2015

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