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Leaders Merchant Services / Lying about contracts!!!!

1 725 Via AlondraCamarillo, CA, United States Review updated:
Contact information:

The Sales rep's for Leaders lie to sign you up. They tell you it's "NO CONTRACT" you can go month to month. Then they falsify a contract with a "electronic" signature and never send it to you or tell you about it until you want to CANCEL the account. Then they tell you if you cancel, you own them $350 for release the "3" year contact you signed. It took 6 phone calls just to see a "CONTRACT" I never signed or saw or did ever appear in my email. The company sub contracts everything out, so to get any answers on anything is impossible. Every invoice had charges that were different from the month before. They deactivate your account saying it's inactivity. Too bad if you ran a charge card before you saw that notice... your money is now tied up until you sort it out. TOO MANY HIDDEN FEE'S, RULES, AND CONTRACTS. Leader's Merchant Services is nothing but a "Bait and Switch". Leader's, the SMALL BUSINESS people of this world DO read the small print on contracts if they are ever presented to them. Especially if it involves giving you access to their BANK ACCOUNTS. They are giving Wells Fargo a bad name!

Jan 13, 2016
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  • Ca
      21st of Apr, 2016
    0 Votes

    We've had a similar experience. We weren't expecting a lot of business for a booth at a trade show, so we looked for someone with low fees/no monthly charge. They seemed perfect and the contract seemed OK, but then we ended up with fees that seriously ate into our margin. Whatever, we just wont use them, but now a collection agency is trying to collect back "monthly fees".

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