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Leaders Merchant Services / Leaders withdrawls hidden fees from bank account without prior notification

1 United States Review updated:
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Leaders withdrawls hidden fees from your bank account without prior notification. PCI annual fee of $30, Leaders annual fee of $100, etc...

I asked very specific questions and read the agreement and these fees were NEVER disclosed. I found out about them by looking at my bank statement!

DO NOT trust Leaders Merchant Services!!!

Just use QuickBooks instead. Their fees are stated up front and I never had a problem with hidden fees from them in the past. I should have just paid the extra .20% and up front setup fee in the first place...I have now switched. Lesson learned!

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  • Sb
      6th of Aug, 2009
    0 Votes

    LEADERS Merchant Services would like to apologize to this merchant for the experience she had with our company. LEADERS would be more than happy to review this merchant’s account and address his concerns with our company; however, this complaint does not provide LEADERS with enough information to locate this merchant’s account.

    LEADERS invites the merchant to please call our Complaint Resolutions Specialist, Cindy Schwerdtfeger, at 877-538-3377 extension 137 in order to begin the merchant account review process.

  • Sp
      8th of Oct, 2009
    0 Votes

    Agreed, they nickel and dime you to death. If you are a small business you must not go with Leaders Merchant Services. They will take everything you make and speak very rudely to you on the phone.

  • Sr
      12th of Oct, 2009
    0 Votes

    The merchant’s account was closed due to an excessive number of cardholder disputes. LEADERS did not cause the cardholder disputes and has worked with the merchant for several months to try and correct or alleviate the issue. Processed funds were held on the merchant’s account to secure against future losses, as LEADERS hold the liability of any loss associated with the merchant’s account. LEADERS has been more than cooperative with the merchant in explaining the loss and providing a detail of the amount due. The merchant is more than welcome to contact our Merchant Support and Risk Department for an additional accounting detail of any funds due. To reiterate, the amount due was caused by the merchant’s clients disputing items and not by any action taken by LEADERS.

  • Co
      16th of Dec, 2009
    0 Votes

    100% correct > DONT SIGN WITH THIS COMPANY they will steal your money, Every night you will have to check your bank accout because you never know what they are going to steal from you today.Only used there services a hand full of times but some how my fee's are more than i take in.They will use youre bank account at there leisure. If you go with this company youre a FOOL.
    BY FAR THE WORST COMPANY EVER. "Scam Artist who no the legal services "

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