The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Ladbrokes Coral / gambling

1 London, England, Greater London, United Kingdom
Contact information:

I was self excluded with ladbrokes from 2015 onwards...when they merged with coral they allowed me to continue with them...enrolled me in a vip scheme which meant having to deposit and eager large amounts...they kept enticing me and even though they admitted they knew of my exclusion...i even called managers from both ladbrokes and coral and they said this could never happen and that players would be rigorously monitored for even small deposits...they also informed me that they data share self exclusion between them as they are the same company...anyway...they made me incur losses of thousands after i had been self excluded and have sinply told me they dont care and that they have no duty of care...i even have the recorded phone call of the managers confirming that this situation could never happen..even after all of this laeticia at complaints said they will not reply to me anymore so i am going to release all emails and evidence relating to this to the press and all of their emails and the telephone calls...any advice would be welcome

Mi
Sep 24, 2018

Post your comment