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2.0 4 Reviews

JapaneseCarTrade.com Complaints Summary

1 Resolved
3 Unresolved
Our verdict: When using services from JapaneseCarTrade.com with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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JapaneseCarTrade.com reviews & complaints 4

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4:32 am EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.
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JapaneseCarTrade.com Refund of advance payment

Dear Sir,

We have chosen a Toyota Landcruiser Prado car from your platform and the same has been sent to Traffic Co Ltd who in return contacted us and agreed to supply the car. We have received the proforma invoice and paid USD 12,000 being 50% advance. Before making the payment, we asked the supplier availability of car and after availability confirmation only we sent a TT in full. After one week from the receipt the payment, the supplier said that car was sold to someone else. Now we are asking for the refund of full payment including bank charges but unfortunately the supplier wanted to remit USD 11,910 only. Can you please assist us.

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Resolved

This complaint has been resolved automatically due to user's inactivity.

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3:12 am EDT
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JapaneseCarTrade.com car dealers - send wrong car

I bought a car through japanesecartrade.com from a japanese company the name is "lucus japan" on june 07th of 2017, with the reference number jct-2550522 a nissan murano 2008.

The car arrived in tanzania on august 25th of 2017. But is not the car that I paid for. They sent a cheaper and older car.

Do not buy from japanese car trade or lucus japan

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8:46 pm EDT
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JapaneseCarTrade.com They don't reply my emails after received payment

Dear Sirs,
Please note that 3 days after posting my comments online on the complaints board, the Japanese Car Trade.com removed the page that had links and information on the Ken House Trading Company - the company that conned me USD 7150 on the pretext that this was the buying price and shipping to my country Tanzania for a Rav 4 2003 model.

What I need to understand is this:
Why did the japanesecartrade.com website now remove this dealer without answering any of my complaints?
If this was a fraudulent company, why was it on the website in the first place
it seems this company is working with Japanese car trade to con people so please any one who is planning to buy a car from this website be warned that they are fraudulent.
I want to know why Ken House Trading was also still posing as a member of Jumvea.

Thanks
Grace

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JCT Support Team
, IN
Jul 23, 2012 6:08 am EDT

Dear Mr. Grace,

We are not agree with your complaint.

Had you sent payment to KEN HOUSE on our recommendation ?
Had you consult about KEN HOUSE before sending any payment ?
There are thousands of listing on Internet means we are not responsible.
You must get complete information of credibility of the company before sending any payment.

The Support Team
www.JapaneseCarTrade.com

Is JapaneseCarTrade.com legit?

Our verdict: Complaints Board's thorough examination reveals JapaneseCarTrade.com as a legitimate entity with notable strengths. Despite a 25% resolution rate on customer complaints, which invites a closer look, JapaneseCarTrade.com stands out for its commitment to quality and security. Clients considering JapaneseCarTrade.com should delve into its customer service record to gauge compatibility with their expectations.

JapaneseCarTrade.com earns 91% level of Trustworthiness

Perfect Trust Endorsement: JapaneseCarTrade.com achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

JapaneseCarTrade.com has registered the domain name for japanesecartrade.com for more than one year, which may indicate stability and longevity.

Japanesecartrade.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Japanesecartrade.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Japanesecartrade.com you are considering visiting, which is associated with JapaneseCarTrade.com, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

JapaneseCarTrade.com website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

However ComplaintsBoard has detected that:

  • JapaneseCarTrade.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to JapaneseCarTrade.com. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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1:20 am EDT
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JapaneseCarTrade.com They don't reply the emails after receive payment

Dear Sir,
I had a business with the Company called Ken House Trading Company, I have send them payment $7150 for the Rav4 2003 up Dar es salaam, Tanzania, he confirmed to me that payment received and the car will depart to Tanzania from 31/3, and I will receive B/L near by 15th April, but from that time he is not replying my emails again, I tried to call Mr. Kenji Uemukai but he act like he don't know english while when he was sending the emails his english was quit ok, however he told me that he will send me the email as it was the only way for us to comunicate, but he did not until today,
if you visit this link (www.japanesecartrade.com/kenhouse) you will find all the infomation regarding this person, however on his email and invoice the company name shows KEN HOUSE TRADING CO. but if you go to thislink Its KEN HOUSE Co. but every thing is the same, like the name of the person ( Kenji Uemukai), email adress, contact numbers, links, stocks of the car and everything.I thinmk some thing is going on regarding Ken House Trading Co and Ken House Co. but the other info are the same.
I will foward all the corresponding we had with this Company from the beginning.

Kindly assist me on getting my right as I have saved that money more than ten years just to get my dream car.

Looking foward for your assistance.

Grace.

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Update by Grace Mollel
Apr 21, 2012 2:52 pm EDT

Dear All,
Kindly note, even the telephone number which you can see on website [protected] it has never been work, and this email adress kenhousetrading@hotmail.com its same email they used to con me.
Please don't use this Company called Ken House Trading compnay to buy anything.

Thanks
Grace

Update by Grace Mollel
Apr 16, 2012 8:22 pm EDT

Dear Sirs,
Please note that 3 days after posting my comments online on the complaints board, the Japanese Car Trade.com removed the page that had links and information on the Ken House Trading Company - the company that conned me USD 7150 on the pretext that this was the buying price and shipping to my country Tanzania for a Rav 4 2003 model.

What I need to understand is this:
Why did the japanesecartrade.com website now remove this dealer without answering any of my complaints?
If this was a fraudulent company, why was it on the website in the first place
it seems this company is working with Japanese car trade to con people so please any one who is planning to buy a car from this website be warned that they are fraudulent.
I want to know why Ken House Trading was also still posing as a member of Jumvea.

Thanks
Grace

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AlexIreland
Dublin, IE
Feb 06, 2023 3:13 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I bought a car through your website from Mihila International (www.mihila.com) and paid in full 15700$ in June 2022.The car hasn't arrived,no date of shipment,no money back. The dealer is ignoring all texts/calls.Absolutely disgraceful!

Please attend proof of payment.

How can get refund?

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+81 803 380 4414

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Refund of advance payment
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