SUBMIT A COMPLAINT

Kaplan University / stipend

Davenport, United States

I gave Kaplan two addresses: primary and shipping. I informed them which address to send my check to. Well, they applied my loan to my tuition, but did not send my check out until two weeks later. They end up sending my check to the wrong address. I called and called seeing if they would look into finding my check. I even asked for a tracking number so USPS could track it. They told me to just wait for 30 days. After 30 days, they would start investigating. This is my only income at this moment. My bills will not wait. They acted as if they did not care about my money. Someone could be enjoying my money while I wait until 30 days is up. I will never recommend Kaplan University to anyone.

Qu
Aug 01, 2014

Post your comment