Jitterbug Phone / Terrible service!
I had a poor experience with one operator at Jitterbug. I then came here and generalized my experience against the entire company. Within 2 HOURS of sending an emai complaint to Jitterbug, on a Satderday NIGHT, I had TWO replies from the VP. The following day I was contacted by another person who had completely corrected the entire situation. Both of these people went over and above to correct the situation and assured me that my experience was an exception to the rule. I am firmly convinced that they are correct and that I have been wrong. I am posting this here in hopes of correcting some of the negative comments I posted earlier. Any company that responds the way this company has is way above the highest standard; working in full integrity from top to bottom. I have no idea what was really going on with the operator I first spoke with, but I am certain that Jitterbug will deal with it and do whatever is the right thing to do for all concerned.
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