The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Jagex / stolen runescape account

1 leeonthesolent, Scotland, Grampian, United Kingdom Review updated:

jagex is a [censored]g useless site my runescape account was stolen and i have tried for 2 weeks to get it back and they keep saying denied i am topcat33s on runescape my mate stole my account and them [censored]g c**ts wont give my account back.
i am outraged and appaled by the customer service on jagex.

Signed- dean toplis (topcat33s)

Sort by: UpDate | Rating


  • Du
      30th of Jun, 2008
    +1 Votes

    That's your own fault for giving out your password to someone else. It's not their fault, if you haven't provided them with recovery questions or the optional personal information how are you going to be able to prove it's your account? It's your own fault and blaming the company isn't going to get you anywhere.

  • An
      1st of Jul, 2008
    +1 Votes

    I am appalled at your language... or lack of it actually.

    Did you:
    Read the rules?
    Set recovery questions?
    Set a bank PIN?
    NOT let your 'friends' play with your account?
    NOT leave your password lying around waiting to be found?

    Obviously your friend wasn't much of a friend now, was he? Don't abuse Jagex for your disregard in following rules.

    This is what that silly 'Safety First' mini-game-something was all about. Sheesh.
    You ignore their rules and suggestions - so they ignore you.

    I suggest making Grammar your new best friend. It'll be extremely helpful in life. Really.

    This complaint is useless.

  • An
      1st of Jul, 2008
    +1 Votes

    u're abusive n wrong

  • Da
      1st of Jul, 2008
    +1 Votes

    runescape is completely runined with there SILLY update i can not belive that they did this to runescape first of all they have made the running completely rubbish the walking what fool came up with that i will never know. i have not even been on the game for 5 minutes and i dont want to play the game any more. I hope they realise that they will have a drop in log ins and form all over the world and the money will just stop rolling in people will stop playing runescape i bet jagex anything. just return runescape to how it was before it had the update Please i like playing runescape i use it to stop making me bored i do other things yea but they have COMPLETELY ruined it i have no idea what they were thinking Jagex tut tut tut and a sigh. if you wish to comment on what i said do not comment here just send all the comments to i do not come on here often make the subject: H.C rs complaint thank you we will chat further... Runescape name: Laptop489

  • Ha
      1st of Jul, 2008
    +1 Votes

    im tired of getting stolen acounts then you guys telling me to like to the font page their is no way to link ive looked for 30 minuites to find it now make a place to link or tell people where its at on the last part of stolend or forgotten passwords

  • Ha
      1st of Jul, 2008
    +1 Votes

    i was wondering why did u get rid of the first runescape the regular one i like the first one u usles stupid game site its making me angry that u guy make these updates and change it befor sending us an email on runescape

  • Jo
      4th of Jul, 2008
    +1 Votes

    I believe that JaGeX has not given your account back because they are having trouble proving that you are the owner of the account and not just someone who is trying to steal it by claiming it is yours.

  • Hi
      7th of Jul, 2008
    +1 Votes

    jagex if u dont help runescape other than puting new ads and all that gay crap then help people get there accounts back or youll suffer the consequences

  • Ja
      24th of Jul, 2008
    +1 Votes

    i'm complain about my lvl 56 account called bustersword6 i had a set of rune a set of granet and alot more i wasent very happy plz write back thnx

  • Si
      25th of Jul, 2008
    +1 Votes

    hey tapion256 here i hate jagex they did the ge price lower for bad items and higher for good items and took things out of ge and put words i didint say in a confersasion and they put the wilderness update and the party room update and the loosing everything when you die update and the cant trade more than 3k over the price it suks but hey its not like we can do anything but RIOT LETS RIOT ALL OVER THE WEB HOW JAGEX RUNED RUNE SCAPE ARE YALL WITH ME

  • Li
      3rd of Aug, 2008
    +1 Votes

    every time i get any thing good someone gets on to my accuount and drops all me things but y is it allways me all my mates go on it and they never get haked or all there things droped

  • We
      31st of Aug, 2008
    +1 Votes

    I know its so ***!!! I lost my main, I answered my recovery right, but they do what? NOTHING! Jagex get A LIFE! I hate the Tutorial Island update, It sucks! We shouldn't be forced to start out *** Achiavment diary! And no dip we have to *left click* to go up the freakin ladder!! I loved the old tutorial better! So did many other people! You guys are using so much detail in the Tutorial its confusing! Its 20x harder than original, and longer! *** example:..

    "I want you to get me crayfish!" (***) "Go talk to the Ranged Tutor in Lumbridge before tackling the monk." (Bull crap!)

    Everyone hates ALL YOUR FREAKING Updates!!

    I hate:..

    Acheivment Diary
    3k money limit
    PK Update
    Wilderness Update
    Tutorial Update

    I like:..


    And where in the NAME OF BULL is the Submissions?!!! I look all over the new page, but, no Commenting Page!

    Jagex, You've Screwed RS Big time!

  • We
      31st of Aug, 2008
    +1 Votes

    And i told them my character's body, my character money, my characters level but NOTHING

    Jagex you are the:

    bull cruddiest

    Company eva!

    Elmo knows where you live!

  • Mi
      12th of Sep, 2008
    0 Votes

    I don't approve of your swearing at Jagex as..well from what i've read it's your fault your aaccount got stolen. Why do you think there is rules against account sharing/trading?. It's unfair how you put your mistakes and put it on another persons shoulder. It's rude to be honest, and it's not what people like reading. So next time be careful about your security and keep your recovery questions to yourself.

  • Ca
      5th of Oct, 2008
    +1 Votes

    ok i dont have a complaint about that or maybe i do but my acount wii0999 i get lose my temper a lot!
    pls pls pls pls pls, i promise when i lose my temper i wont cuss so please let me talk or im not going to be a mem on runescape or il tell everyone i no thats a member to not play and let new ppl that make new acc talk ok thats all i ask . bye
    P.S:(im not going to play anymore if i cant have my account

  • Ru
      8th of Oct, 2008
    +1 Votes

    your moderators r ###ing crap 1guy asked for munny i said no he was thretening me so i gave him munny then i came accross a mod well not really, anyway i asked the mod to help me get it bak and wat did she say NNNNNNNNNNNNNOOOOOOOOOOO


  • To
      10th of Oct, 2008
    0 Votes

    omfg hi im luke dean toplis best Friend and he gave me his passw0rd 2 runescape it was depressed and his gave it 2 me so i have played it ever since so dean if u read this when im next at school ill give it back 2 u and your language was inappropreate...

    from topcat33s

  • Ca
      12th of Oct, 2008
    0 Votes

    ok dude jagex!,

    my friend wii0999 is so ticked she wants to play she swore that she was going to never ever cuss! thats a rip off.
    and im a mem im yoda2557 and i think ppl should actually get freedom to talk!!! and im going to tell all of my friend to not be mems!

  • Mi
      17th of Oct, 2008
    0 Votes

    im tired of seeing invalid password or user name its my acc ive never gave my pass word to anyone at all my acc name is naruto56897 i barley went on last friday and then the dum new armer came im tired of new grafics it makes my computer lagg so much that i have to log out and cross out my fire fox and start a new one and when i slide my page up and down the screen goes white i want my acc back ive been trying to log in from 5 o clock and it keeps on syains my user name or pass word is invalid i bet it those dum new grapics that are not allowing me to log in and then i tryed to log on my main and nooby acc and it says its been banned and i havent been on them since 4months i just want my acc back and then once i tryed downloading java 10 times and then loging in but it dosent work and i still had 73 dayds left of member ship the last time i log on was frieday while i was training my def then i loged out when i got to 58 and when i got on this friday it said it was banned and my user name or pass word was wrong and i never get my pass word or user name wrong i right it down so i never forget so plz plz plz help me get my acc bak my friend in runescape he emaild u and he got his acc bak his user name is asain luvr so plz plz plz help me and email me bak

  • Ch
      27th of Oct, 2008
    0 Votes

    i ###in hate this. lasy mother ###er why wont you get off playin computer and help us get our accounts back. last week i sent a stolin account and it says it is still ###in pending. get your ### up and do somthing. i hope you ###in jagex fail and burns in hell. thank you

Post your comment