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IYogi tech support / Tech support

1 India

I had taken a contract for tech support from I Yogi in January 2015. They had helped me prior to that so when my contract expired, paid $350 for a 5 year contract.

When I tried to contact them for help in July, the phone numbers did not work and I was transferred to another tech who said that they were taking over for I Yogi. I did not get any help at that time.

I also had bought Mc Afee security in April, but they told me that was not good for my computer and sold me their security software program in April for $79.99.

Since then, I have gone on a tech plan with another company that my husband had been using and they cleaned my computer last August.

I have been receiving calls daily now from I Yogi and they are telling me that they need to update my virus protection. After putting them off for almost a month, I finally called them back and allowed them to take control of my computer. Big mistake!!!

They worked on my computer for about 1/2 hour and then called me back to tell me that there was porno and other virus' and that they needed to sell me a $1400 Firewall unit. When I told them "not in this lifetime" they offered a discount of $650 for it. I was becoming very agitated with them at this point and said I was not going to purchase anything else.

They kept repeating that I was going to be put in jail and finned for having porno on my computer and I just got so angry that I hung up on them. "Big mistake" they locked my computer and after several calls back they hang up on me or put me on hold for hours.

Do not work with them. They are dishonest!! I have made a complaint against them with the Federal Trade Commission.

Now I am locked out of my computer and even my other tech service are unable to unlock my computer.

I have been told that I will need to restore my computer with the windows disk, but I do not have one and will need to go out and buy one.

Cr
Oct 20, 2016

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